Job Description

Position Type: Full Time

Department: People and Culture

Work Location: Markham, ON

Work Arrangement: Hybrid (3-4 days in the office)

Work Hours: Monday to Friday - standard business hours

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity:

Sentrex is seeking a People and Culture Coordinator who will report to the People and Culture Manager. The People and Culture Coordinator will be responsible for supporting several aspects of the Human Resources function at Sentrex including, but not limited to, benefits administration and training, HRIS troubleshooting, reporting, leave management, and Healthy and Safety.

The People and Culture Coordinator acts as the first point of contact by providing timely response to general HR inquiries received in the HR inbox and/or redirects emails to the appropriate HR personnel.

This position will work onsite in Markham, Ontario for 3-4 days per week, the remainder can be worked remotely from a home office space.

A Day in the Life (What you will do here):

• Provides administrative support to the People and Culture team with event/team building coordination, preparation for distribution/mailing of materials, preparation of PowerPoint presentations, HR reports, and other materials for HR/People Leaders meetings.
• Conducts on-going education for new hires on Sentrex benefits program.
• Provides daily HRIS system support to employees and managers as needed.
• Inputs new hire employees and creates new employee folders in the HRIS.
• Identifies issues and applies judgment to find proactive solutions within our HR system.
• Administers employee changes and updates employee information in HRIS (as required).
• Maintains accurate employee records in the HRIS by completing regular data audits, correcting discrepancies, and coordinating updates with payroll and other stakeholders to ensure data integrity.
• Tracks employee status changes such as promotions, role changes, departures and leave of absences.
• Act as the first point of contact by providing a timely response to general HR inquiries received in the HR inbox and/or redirects emails to the appropriate HR personnel.
• Identifies opportunities to streamline or automate processes to continuously improve service delivery.
• Prepares letters (verification of employment) as requested by employees.
• Process and maintain HR related documents and files, including electronic files.
• Supports and participates in Health and Safety initiatives and practices in the workplace, including adherence to applicable legislative requirements (i.e. OHSA, WSIB, etc.) and Company safety policies and procedures.
• Interprets policy and benefit information when responding to questions from employees.
• Manages the coordination of translation services for the People and Culture team as requested.
• Supports the People and Culture team with the distribution of regular communications and updates that are pertinent to employees and people leaders.
• Assist with ad hoc requests from the People and Culture team.
• Always maintain a high level of confidentiality.
• Additional duties as assigned by the manager.

What you need to ensure you are set up for success:

• Bilingual proficiency in both English and French is an asset, though not required.
• Post-Secondary education in Human Resources, or related field of study.
• A minimum of 1+ years of related Human Resources experience – including HRIS, onboarding, benefits, employee inquiries, etc. within a progressive, fast-paced environment is considered an asset.
• Excellent written and verbal communication skills are a must.
• Ability to learn quickly, adapt, and multi-task in a fast-paced and changing environment.
• Must be resourceful and have strong problem-solving skills.
• Customer service-oriented mindset to support employees and People and Culture stakeholders.
• Strong attention to detail with a desire to simplify and streamline processes and procedures.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Demonstrated proficiency in Microsoft Office applications, particularly in Excel, PowerPoint, Word, Teams and SharePoint.
• Ability to be efficient with timelines and deadlines.
• Strong ability to work effectively with confidential and sensitive information is essential.
  

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
• RRSP Matching Program
• The anticipated base salary hiring range for this role is $50K to $60K annually. The final base salary will be determined based on relevant experience, skills, and internal equity.

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.