Job Description

Key Responsibilities

• Serve as the first point of contact for associate inquiries with professionalism, warmth, and confidentiality
• Assist with the execution of engagement initiatives, celebrations, recognition programs, and community partnerships
• Help organize monthly birthdays, anniversaries, and appreciation events to enhance workplace culture
• Partner with the Director of People & Culture to continuously improve the associate experience
• Maintain personnel records and digital files in compliance with company and legal standards
• Prepare departmental correspondence, forms, and internal communications
• Coordinate candidate scheduling, pre-employment documentation, and onboarding logistics
• Support the creation of offer letters, welcome packets, and Day One orientation materials
• Maintain applicant tracking and recruitment reporting within HR systems
• Perform additional duties as assigned to support the department’s success

Qualifications

• 1–2 years of Human Resources or administrative experience, preferably in hospitality
• Strong organizational, communication, and time management skills with meticulous attention to detail
• Proficiency in Microsoft Office Suite; experience with HRIS systems (UKG) preferred
• Professional and approachable demeanor with the ability to handle confidential information
• Creative, resourceful, and adaptable with a passion for people and service
• Ability to multitask in a fast-paced environment while meeting tight deadlines
• Strong problem-solving and interpersonal skills with a collaborative mindset
• Flexible schedule, including availability for early mornings, evenings, weekends, or holidays as needed
• Ability to stand or walk for extended periods when supporting hotel events or orientation sessions
• Fluency in English (reading, writing, and verbal communication) required

Why You’re Here
You understand that people are the heart of hospitality. You’re passionate about creating an environment where associates feel supported, appreciated, and empowered to do their best work. At HOTEL DU PONT, you’ll play a meaningful role in shaping the culture and experience of a team that continues to define a century-old legacy of excellence.

Support with care. Engage with purpose. Be part of the relaunch of an icon.