Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

• The Welcome Leader: Serve as the friendly, approachable first point of contact for employees and candidates.
• Event Coordination: Assist with planning and executing key employee events, such as the Annual Party, Staff Appreciation Events, Service Awards, and Onboarding activities.
• Manage and maintain the Recognition Program.
• Create and distribute engaging employee communications, including newsletters, flyers, and other updates.
• Maintain and update bulletin boards and Engage platform to share relevant company information.
• Collaborate on initiatives to celebrate and appreciate employees, such as Employee of the Month.

• Assist in the full recruitment process, including creating job requisitions, posting job ads, screening candidates, scheduling interviews, extending offers, and handling new hire paperwork.
• Manage background checks and E-Verify processes, ensuring compliance with legal requirements.
• Schedule and coordinate new hire first-day activities and facilitate a smooth onboarding experience.
• Keep managers informed of upcoming introductory reviews to ensure timely completion.
• Assist with benefits enrollment for new hires, during Open Enrollment, and for Qualifying Events.
• Share benefit updates with employees, including information on medical, dental, vision, 401k, and more.

• Manage HRIS (Workday) system, ensuring accurate and timely data entry for employee records.
• Perform general administrative duties such as typing, filing, copying, faxing, and answering phones according to company standards.
• Maintain and update electronic and physical records to ensure they are accurate and up to date.
• Address employee inquiries regarding employment, benefits, policies, and more while ensuring confidentiality.
• Run monthly, quarterly, and annual reports, including conducting audits to ensure data integrity.
• Uphold strict confidentiality when handling sensitive information such as personal, medical, and employment data.

• Maintain a clean, organized, and professional work environment.
• Foster positive relationships with co-workers and supervisors by working harmoniously and professionally.
• Be a self-starter, follow directions thoroughly, and require minimal supervision while understanding employee needs.
• Exhibit curiosity about HR practices and hotel operations, proactively seeking solutions and ideas.
• Represent the People & Culture department professionally and maintain an open-door policy to encourage communication.
• Consistently meet deadlines and demonstrate the ability to multitask efficiently.
• Anticipate, prevent, identify, and solve workplace problems proactively.
• Perform other duties as assigned by management.

• Strong organizational and multitasking skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Professional demeanor with a high level of confidentiality and discretion.
• Basic understanding of federal and state regulations related to HR.
• Proficiency in HRIS systems (Workday preferred).
• Enthusiasm for employee engagement and fostering a positive workplace culture.

• Proficiency in the English language
• Bi-lingual in Spanish
• Strong interpersonal skills and attention to detail
• At least one year in administrative position
• Ability to work in fast pace environment and stay organized while delivering accurate results in timely manner
• Knowledge of the following applications (preferred but not required) - (Workday HRIS, Canva Graphic Design application, Microsoft Office Suite)

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunity
• Exclusive discount and travel programs with Four Seasons
• Complimentary Employee Meals
• Exclusive discounts on RTD and Parking
• Complimentary fitness center use

• This is a full-time position
• This role primarily works Monday through Friday, although may be asked to work other shifts, based on business volume.

• US work authorization is required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf