Job Description

Are you passionate about creating exceptional employee experiences and helping people thrive at work? Help shape workforce capability, culture and employee wellbeing across Western Queensland.

Western Queensland PHN (WQPHN) is looking for an experienced People & Culture professional to support our leaders and employees while helping strengthen workforce capability, organisational culture and employee engagement across the organisation.

This is a unique opportunity to work across the full employee lifecycle in a role that combines operational People & Culture delivery with opportunities to contribute to workforce planning, organisational development and continuous improvement initiatives.

About Western Queensland PHN

Western Queensland Primary Health Network (WQPHN) is an independent, not-for-profit organisation funded by the Australian Government to strengthen primary health care across Western Queensland.

We work in close partnership with health providers, communities and key stakeholders to improve health outcomes across one of Australia's largest and most geographically diverse regions.

Our people are at the centre of everything we do. We are committed to creating a workplace that supports collaboration, innovation, wellbeing and continuous learning while delivering meaningful outcomes for our communities.

The Role

WQPHN is seeking a People & Culture Coordinator / Adviser to provide dedicated People & Culture support across the organisation.

Working closely with leaders and employees, you will support a broad range of workforce activities including recruitment, onboarding, employee relations, workforce planning, learning and development, employee wellbeing, policy development and workforce reporting.

This role provides an opportunity to support both day-to-day People & Culture operations and longer-term workforce initiatives that contribute to a positive, engaged and high-performing workplace.

Recognising the importance of attracting the right candidate, we are open to considering applicants with varying levels of People & Culture experience, we are also open to appointing the role on either a 0.8 FTE or 1.0 FTE basis for the right candidate, the role will be an initial 12-month appointment with the option to extend.

Key Responsibilities

In this role, you will:

• Coordinate recruitment, onboarding, induction and employee lifecycle activities.
• Provide People & Culture advice, guidance and support to leaders and employees.
• Support workforce planning, succession planning and organisational capability initiatives.
• Coordinate learning and development, employee wellbeing and employee engagement activities.
• Develop, review and maintain People & Culture policies, procedures and workforce resources.
• Prepare workforce reporting, compliance documentation and governance reporting.
• Maintain employee records, People & Culture systems and workforce documentation.
• Support performance management, employee relations and workplace investigations as required.
• Contribute to continuous improvement initiatives that enhance employee experience and organisational effectiveness.
• Collaborate across the organisation to promote positive workplace culture and support strategic workforce priorities.

The Right Person

You are a people-focused professional who enjoys building relationships, solving problems and helping others succeed. Whether your background is as a Human Resources Coordinator, People & Culture Adviser, HR Generalist or a similar role, you bring a practical, collaborative approach and enjoy working across a broad range of workforce matters.

You'll thrive in this role if you enjoy balancing operational delivery with opportunities to contribute to workforce capability, employee experience and organisational culture. You are comfortable working autonomously, partnering with leaders and employees, and taking ownership of activities across the full employee lifecycle.

You will bring:

• Qualifications in Human Resources, Business, Management or a related discipline, or equivalent experience.
• Experience working in a Human Resources or People & Culture environment.
• Sound understanding of Australian employment legislation and contemporary People & Culture practices.
• Experience supporting recruitment, onboarding and employee lifecycle activities.
• Strong written and verbal communication skills with the ability to build effective relationships across all levels of an organisation.
• Highly developed organisational skills and the ability to manage competing priorities.
• Demonstrated ability to exercise discretion and maintain confidentiality.
• Strong problem-solving and continuous improvement skills.
• Competency in Microsoft Office, SharePoint and workforce management systems.
• A current unrestricted driver's licence.

Desirable but not required

• Experience providing employee relations advice and support.
• Experience developing workforce policies, procedures and resources.
• Experience supporting workforce planning, organisational development or capability-building initiatives.
• Previous experience in the not-for-profit, health, government or community services sectors.
• Experience supporting internal communications, employee engagement or organisational culture initiatives.

Our Working Environment

This role is ideally located within the Western Queensland region, for example, Roma, Longreach, Mount Isa or surrounds, but applications will be accepted from candidates throughout Queensland. The role offers the opportunity to work as part of a collaborative and values-driven team committed to improving health outcomes across Western Queensland.

At WQPHN, you'll work alongside passionate professionals who are dedicated to supporting communities across a region spanning almost one million square kilometres. We foster a supportive, flexible and connected workplace where innovation, collaboration and continuous improvement are encouraged.

Why Join WQPHN?

🌏 Make a meaningful difference in regional and remote communities

💙 Help shape the employee experience across a purpose-driven organisation

🤝 Work closely with leaders to influence culture, capability and workforce outcomes

💰 Access generous salary packaging benefits

🌱 Flexible 0.8-1.0 FTE opportunity with professional development support

📈 Opportunity to grow and develop alongside an evolving People & Culture function

Our Commitment to Reconciliation

WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan demonstrates our commitment to embedding reconciliation initiatives into our everyday work.

Applications from Aboriginal and Torres Strait Islander peoples are strongly encouraged.

How to Apply

Submit your resume and cover letter outlining your interest and suitability for the role.

📩 Enquiries: hr@wqphn.com.au 📅 Applications close: 9am Monday 19 October