Job Description

Your team and working environment:

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Reporting to the Assistant Director, People & Culture, responsibilities and essential job functions include but are not limited to the following:

Key Responsibilities

• Consistently offers professional, engaging and friendly service
• Maintain confidentiality of all documents and information pertaining to our colleagues and business
• Assists with all aspects of People & Culture as needed, including recruitment, employee engagement and more
• Greets all colleagues who enter the People & Culture offices warmly and ready to assist with their inquiries
• Maintains employee and office files and record per Company standards
• Assists with planning and execution of employee events as needed
• Assists with data entry as needed
• All other reasonable duties as assigned
• Support the broader People & Culture team in various initiatives and projects as needed.

Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Previous experience is an asset
• Bilingual in Spanish is an asset
• Computer literate in Microsoft Office applications required
• Excellent interpersonal, communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible, organized & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V