Job Description

Job Title: People & Culture Coordinator

Location: Hemel Hempstead (Hybrid working)

Full Time – Permanent

Hours: 35h

Competitive Salary with extensive benefits:

• Product allowance – alcoholic & non-alcoholic choices
• Company bonus scheme
• Life Assurance
• Access to 24/7 GP services
• Company pension contribution
• Generous holiday (inc bank holidays & trading)
• Access to a range of high street discounts

Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Ice Tea and Rockstar Energy.

With a strong national footprint, the Carlsberg Britvic business includes 5 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed.

About the Role

The People Services Coordinator provides customer‑focused, comprehensive and practical HR support to managers and employees across GB, Ireland and BTI (excluding France). The role is responsible for delivering all transactional elements of the employee lifecycle with accuracy and consistency, ensuring an excellent end‑user experience and high‑quality service.

Key Accountabilities:

• Deliver employee lifecycle processes by managing HR, reward, HRIS and payroll activities with accuracy and consistency.
• Provide informed HR guidance by applying up‑to‑date knowledge of Britvic policies, procedures and employment legislation.
• Resolve employee and manager queries at first point of contact through effective case management and excellent customer service.
• Maintain accurate HR data by updating HR systems, ensuring compliance with data protection and supporting privacy‑related requests.
• Manage workflow actions to agreed service levels, escalating issues appropriately and owning each case through to completion.
• Support continuous improvement by identifying process enhancements, sharing learnings and contributing to a multi‑skilled HR service.
• Collaborate with HR partners and Centres of Excellence to deliver tailored support and reduce future escalations.

Experience and Key Attributes required:

• Previous experience working in a HR Shared services environment.
• Strong IT skills, including good knowledge of Microsoft Office
• Show exceptional attention to detail to ensure high‑quality HR administration and data accuracy.
• Proven ability to multitask in a face paced environment.
• Demonstrate strong IT capability, including confident use of Microsoft Office and HR systems.
• Desirable if previously worked with Success Factors.
• Current UK Working Rights.

Our commitment to diversity equity & inclusion

We welcome applications from people of all backgrounds, identities, and experiences - including those of different races, ethnicities, genders, sexual orientations, ages, abilities, religions, and socioeconomic statuses. We actively seek to create a safe and inclusive environment for all of our colleagues, where diverse perspectives are welcomed, and inclusive practices are embedded in everything we do.

We are happy to support accessibility needs, to ensure a fair and equitable experience for all candidates, so please do let us know if you require any adjustments during the recruitment process.

Application Process:

We read applications continuously, and vacancies may be filled anytime, so please apply as early as possible.

We look forward to receiving your application.

This is an exciting time to join our newly formed business – with their incredible individual history’s, innovation of products and some of the UK’s most iconic brands, Carlsberg Britvic strives to deliver the best service to our customers and consumers. We aim to make a difference, bringing together two diverse companies, our global reach enables opportunity, growth and a chance to work with some fantastic people.