Metcash

People & Culture Advisor

Metcash  •  Macquarie Park, AU (Hybrid)  •  3 hours ago
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Job Description

Why You’ll Love This Role
This is a great opportunity to be part of a transforming P&C function, where you’ll play a hands-on role in shaping a modern, centralised people experience. You’ll help simplify processes, enable self-service and support employees and leaders across the full lifecycle—making a real impact on how People & Culture services are delivered every day.

Extra Reasons to Join Us

🌱 Flexibility & balance: Family friendly accredited employer with hybrid working and extra leave benefits
🚀 Grow your career: Learning and development to build capability in HR operations and advisory
🤝 Inclusive & supportive: Values-led culture recognised for inclusion, mental health and pay equity
  • What You’ll Do
  • Manage end-to-end employee lifecycle transactions including onboarding, contracts, movements and exits
  • Provide timely, practical advice to employees and leaders through the People Advice Centre (PAC)
  • Manage HR cases via the ticketing system, ensuring strong service delivery and SLA performance
  • Support employee relations matters and organisational change activities
  • Contribute to knowledge articles, FAQs and self-service content across SharePoint and People Assist
  • Identify opportunities to improve processes, reduce repeat queries and enhance the employee experience


What You’ll Bring

  • Experience in a HR, People & Culture or shared services environment
  • Strong attention to detail and ability to manage multiple cases in a fast-paced setting
  • Experience using HRIS platforms (ideally SuccessFactors) and ticketing systems such as Salesforce
  • A customer-first mindset with a proactive, solutions-focused approach
  • Exposure to employee relations or organisational change processes


Be Part of Something Bigger
Backing local brilliance is at the heart of what we do. As Australia’s leading wholesale distribution company, Metcash proudly supports independent retailers behind iconic brands such as IGA, Foodland, Mitre 10, Total Tools, Cellarbrations and The Bottle‑O, fuelling an unstoppable network of independents across Australia.


We welcome applications from all backgrounds and are committed to supporting you throughout the recruitment process.
No agencies please - this role is being managed by our internal talent acquisition team.

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Metcash

About Metcash

At Metcash, we’re the power behind an independent Australia & New Zealand. From the humble origins of our first family-owned corner store in 1927, we’ve been backing independents and strengthening the communities they operate in for almost 100 years. With a national network of more than 10,000 independent retailers and a further 90,000 wholesalers, we’re the driving force behind local, family-owned businesses – sticking up for the little guys and helping them become the best stores in town. And while we may be large in size, we’ll always be locals at heart.

Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in food, liquor and hardware. We have over 80 years of experience supporting and championing the interests of independent grocery, liquor and hardware sectors. Headquartered in Sydney, our world class distribution facilities across the country allow us to operate on a huge scale to unite Australia's independent grocers, delivering products to more than 10,000 retail premises and a further 90,000 wholesale customers across the food, grocery, liquor and hardware markets. Our network of Successful Independents includes a large portfolio of brands such as IGA, Foodland, Mitre 10, Home Timber & Hardware, Cellarbrations and the Bottle-O.

At Metcash we have a single purpose - Successful Independents - it is at the heart of everything we do. Success starts with our people. Employing over 6,000 people, Metcash champions the interests of the independent retail industry. We are a team of people who are resilient and empowered, who take initiative and pride in their work and above all operate with integrity. Our core operations are key to providing our customers and retailers with merchandising, operations and marketing support through our strong retail brands.

Whilst we operate on a huge scale, we think big but we act local. We believe that independence is worth fighting for and this is at the core of our business divisions.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Macquarie Park, AU
Year Founded
1927
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