Job Description

Are you a passionate HR professional ready to make a tangible impact in a dynamic, multi-industry organisation? Challenger Services Group is looking for a skilled People & Culture Advisor to elevate our workforce experience and drive strategic HR initiatives nationwide. This role is based full-time in our modern Surry Hills office, ideal for someone who values face-to-face connection, thrives in a collaborative team environment, and enjoys being immersed in the day-to-day rhythm of a fast-paced workplace. If you're ready to bring energy, insight, and influence on a people-first culture, this is your moment.

We're looking for a P&C leader who thrives on owning their work, partnering with senior executives, and implementing P&C initiatives that truly move the needle. If you're a hands-on problem-solver who can navigate complexity with confidence and an empathetic approach, you'll feel right at home at Challenger.

Why this role will excite you:

• Competitive Package – Attractive salary + benefits that reflect your knowledge and experience.
• National Scope – Influence P&C operations across multiple states and industries.
• Strategic & Operational Balance – Be hands-on while contributing to broader people strategies.
• Partner with Leadership – Work closely with senior leaders to support workforce planning, employee engagement, and compliance.
• Make a Real Difference – Help shape a culture of excellence, inclusion, and continuous improvement.
• Central Location – Based in our Surry Hills office, just minutes’ walk from Central Station.
• Career Development – Gain exposure to executive leadership and grow your P&C career in a supportive, fast-paced environment.
• Join a Diverse, Purpose-Driven Team – Be part of a company that values service, innovation, and its people.

About the Role:

As our People & Culture Advisor, you’ll play a key role in supporting our national workforce across recruitment, onboarding, employee relations, performance management, and compliance. You’ll be the go-to for managers and employees alike, providing expert guidance, resolving issues, and helping to foster a positive, productive workplace culture. Reporting to the General Manager of People & Culture, you’ll contribute to strategic initiatives while ensuring day-to-day P&C operations run smoothly and compliantly.

Are you the right fit?

You bring 3–5 years of P&C/HR experience, ideally in fast-paced, multi-site environments across both blue- and white-collar industries. You’re confident navigating employee relations, interpreting awards, and supporting leaders with practical, people-focused solutions. If you’re proactive, empathetic, and ready to grow your impact, this is your next step.

A strong working knowledge of Workers’ Compensation and Return-to-Work processes will be a distinct advantage. You’ll be empowered to apply your expertise to support our people through every stage of their employment journey.

Key Responsibilities:

• Recruitment & Onboarding – Support end-to-end recruitment and ensure engaging onboarding experiences.
• Employee Relations – Provide advice and support on performance, conduct, grievances and workplace issues.
• Award Interpretation – Apply modern awards accurately across payroll and employment matters.
• HR Compliance – Ensure policies, procedures, and employment practices meet legal and regulatory standards.
• Workforce Reporting – Assist with P&C metrics, turnover analysis, and workforce planning data.
• Policy & Process Improvement – Contribute to the development and refinement of P&C policies and systems.
• Manager Support – Coach and guide leaders on people management, team development, and engagement strategies.
• Culture & Engagement – Help drive initiatives that foster inclusion, recognition, and employee wellbeing.
• Return to Work – Manage and support return to work processes for employees. This responsibility is subject to your relevant Workers' Compensation and Return to Work experience and knowledge.

What we’re looking for:

• Qualifications – Degree in HRM, Business, or a related field (or working toward).
• Experience – 3-5 years in generalist P&C roles, preferably in service-based or multi-site organisations with exposure to both blue- and white-collar industries a distinct advantage.
• Knowledge – Solid understanding of Australian employment law, Fair Work Act, and award interpretation.
• Communication – Strong interpersonal skills with the ability to build trust and influence across all levels.
• Problem Solver – Practical, solutions-focused approach with sound judgment and attention to detail
• Tech Savvy – Comfortable using HRIS platforms, Excel, and digital tools to streamline processes.
• Team Player – Collaborative mindset with a genuine passion for people and culture.

Who we are:

Challenger Services Group is a premier national provider of essential service solutions—including cleaning, security, hospitality, government, aged care, and education. Operating across all states and territories, we’re committed to excellence, safety, sustainability, and long-term partnerships.

Our culture emphasises career growth, leadership development, and a shared dedication to collaboration, integrity, and innovation. We’re proud champions of First Nations employment and cultural safety, welcoming Aboriginal and Torres Strait Islander candidates to apply.

Ready to make your mark?

Thank you for considering this exciting opportunity with Challenger Services Group. To learn more about our business, visit us at www.csgroup.com.au If this sounds like the perfect opportunity for you, we invite you to apply today.

Challenger Services Group is an equal opportunity employer, committed to fostering diversity and inclusion.