Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.
You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.
As a People Co-ordinator, you'll play a key role in supporting colleagues throughout their journey with Onecom, from onboarding through to career development and beyond. You'll be the first point of contact for many employee queries, helping ensure our people processes run smoothly, efficiently, and accurately.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an outstanding employee experience.
Acting as a first point of contact for employee and manager queries.
Supporting the administration of the employee lifecycle, including onboarding, contractual changes, and offboarding.
Preparing contracts, letters, references, and other documentation.
Helping new starters settle into the business and enjoy a great onboarding experience.
Supporting employee relations activities and meeting coordination.
Maintaining accurate employee records and HR systems.
Preparing and processing payroll and reward-related data.
Producing people reports and supporting data analysis.
Assisting with performance management and compensation cycles.
Ensuring data accuracy and compliance across all people processes.
Supporting the delivery of our People Plan.
Identifying opportunities to improve processes and employee experiences.
Assisting with HR projects and initiatives that contribute to business success.
Tracking progress and helping deliver meaningful outcomes for our employees.
Strong administrative and organisational skills.
Excellent attention to detail and accuracy.
Confident communicator, both written and verbal.
Strong Microsoft Office skills.
Customer-focused with a passion for delivering exceptional service.
Proactive, adaptable, and willing to learn.
Able to handle confidential information with professionalism and discretion.
Experience working within an HR or People function.
Experience using HR systems (HRIS).
CIPD qualification or working towards one.
Experience in a fast-paced business environment.
An interest in people analytics and process improvement.
🌟 Holidays 25 days + bank holidays and buy/sell options
🌟 Other Leave Birthday day off, 12 paid hours for flexible use, Volunteer day
🌟 Lifestyle 9% combined pension contribution and 4x salary life assurance
🌟 Rewards Quarterly and annual employee awards, discounts on tech
🌟 Socials All-expenses-paid company events
🌟 Development In-House Training Academy
🌟 Wellbeing 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.
Onecom is the UK’s leading business telecoms and cloud communications provider managing over a million services for 80,000+ business customers - delivering communication services and unified solutions across fixed-line voice, connectivity, and managed cloud.
Onecom’s customers include Farrow & Ball, Thwaites, Celtic Manor, Laithwaite’s Wine, Yorkshire Building Society and 118 UK Ltd.
Recent awards include Five9 EMEA Innovation Partner of the Year Award, ‘Best Customer Service Award’ at the Mobile News Awards; and it has been named Vodafone Strategic Partner of the Year for the last 13 consecutive years.
