Job Description

About CareChoice

CareChoice is a trusted NDIS and TAC/WorkSafe registered disability services provider, supporting people with disability and complex care needs since 2007. We deliver high-quality, person-centered services across home care, residential care, community access, and Specialist Disability Accommodation (SDA). Our dedicated team is committed to making a meaningful difference through compassionate, high-quality support.

Are you a confident People and Culture Advisor ready to take the next step in your career? If you enjoy being close to the action, solving real people problems, and coaching leaders, this could be the move for you.

We are looking for a People & Capability Business Partner to join our team at CareChoice!

This is a true partnering role designed for someone ready to move beyond advisory work. You will take ownership of complex employee relations, coach operational leaders, and get involved in meaningful people projects. You will be trusted to dig into the detail, use your judgement, and help leaders find practical solutions that work on the ground.

About The Role:

Reporting to the Head of People and Culture, you will support leaders across a large, geographically dispersed frontline workforce. No two days will look quite the same. One day you might be guiding a manager through a performance process or running a workplace investigation. The next, you could be supporting a return-to-work plan, or helping roll out a new people initiative.

The role will include:

• Building strong relationships with operational leaders to help them solve day-to-day workforce challenges
• Managing end-to-end employee relations matters, including investigations, grievances, performance, and conduct processes
• Coaching and empowering leaders to handle people matters with confidence
• Contributing to workforce planning, organisational change, and talent initiatives
• Looking at people data and trends to spot issues early and recommend practical fixes
• Leading and contributing to projects that improve the employee experience across the whole lifecycle

About you:

You are a capable HR generalist or Senior Advisor who thrives in a fast-paced, operational environment and is ready for broader accountability. You have a solid grasp of Australian employment law and employee relations and working alongside leaders to get the best outcome for everyone.

You will bring:

• Proven experience as a P&C Advisor, Senior HR Advisor, or Junior Business Partner looking to grow
• Solid hands-on ER experience, including managing performance, conduct, grievance, and investigation processes
• Sound knowledge of Australian employment legislation, the National Employment Standards, and Modern Awards
• Experience supporting operational leaders and frontline teams
• The confidence to build trust and influence managers at different levels
• Strong judgement to balance employee wellbeing, risk, compliance, and operational needs
• Exposure to (or a keen interest in) change management, injury management, and broader HR projects
• A practical, curious, and solutions-focused mindset

Benefits and Culture

CareChoice is proud to be an Equal Employment Opportunity employer committed to fostering an inclusive and diverse workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

As part of our commitment to putting People first, you’ll enjoy industry-leading wellbeing support and benefits at CareChoice, including:

• Flexible work options and additional leave benefits
• Access your pay as you earn it
• Scholarships, career development and ongoing training including secondments and RIde-A-Long Program
• Employee wellbeing support, including EAP and free flu vaccinations
• Discounts across shopping, travel, entertainment, insurance and more
• Employee recognition rewards programs

From the moment you step through our doors, you’ll feel welcome and supported to do your best work and really make a difference in people’s lives.

Our Values

• People, First
• Brilliant Together
• Bring Our Best. Always
• Relentless Optimism

Our Commitment

CareChoice is committed to service excellence and works closely with clients, their families, and key stakeholders to ensure individuals receive the very best person-centred care. The CareChoice team are passionate about their work and pride themselves in delivering an exceptional calibre of service.