Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We’ve done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We’re rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That’s where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

At VEG, we find a way to say YES—and this role is about bringing that mindset to how we keep VEG compliant while making it the best place to work. We empower our people to do the unexpected, and as a People Business Partner, you'll be key to making that happen. You'll think outside the box of what you know in HR and build relationship-driven partnerships with market leaders, hospital managers, nursing managers, and medical directors across your region. This is a perfect mix of strategic partnership and hands-on execution in a fast-paced, start-up environment—where you'll bring sound judgment, field credibility, and deep care to the moments that matter most, and help build markets ready for VEG's continued growth.

WHAT YOU’LL DO

• Use data and relationship-driven partnerships to influence leaders on people and business decisions, and drive the people strategy for your region—participating in business rhythms like MBRs to turn operational goals into clear People priorities.
• Travel to hospitals weekly within your geography to keep a constant People Team presence, building trusted relationships with VEGgies and on-site leaders.
• Support the development and execution of annual People processes including performance reviews, succession and development planning, engagement surveys, retention initiatives, and compensation reviews.
• Coach regional and local leaders to build organizational capability—diagnosing root causes of performance concerns and building development plans that improve VEGgie performance.
• Guide leaders through sensitive employee moments—employee relations, conflict, difficult conversations, and escalations—balancing confidentiality, consistency, business risk, and the VEGgie experience.
• Protect the VEG culture by proactively troubleshooting medium- and high-risk concerns and guiding local leaders on HR policy and legal adherence (EEO, ADA, FMLA, etc.).

WHAT YOU NEED

• Strong business judgment and the ability to connect People decisions to operational outcomes, leader effectiveness, and the VEGgie experience.
• Trusted-advisor presence with the credibility to challenge leaders constructively, influence without authority, and hold the bar in high-stakes or ambiguous situations.
• Proven experience managing complex employee relations issues and facilitating difficult conversations, with the judgment to balance compassion, accountability, and business risk.
• Ability to recognize patterns across data and field signals, diagnose root causes, and turn engagement, retention, and performance trends into practical recommendations.
• Comfort spending time in hospitals and with frontline teams; ability to travel up to 50–70% of the time.
• Bachelor's degree in HR, Organizational Development, or related field preferred, plus 4+ years of progressive HR experience with an HRBP focus; PHR or SHRM-CP and Workday experience a plus.

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

• Competitive Compensation Including $135,000 - $155,000 + bonus + benefits.
• Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
• Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
• Unlimited PTO to use for vacation or sick days—however you need it!
• Generous employee referral program, so our awesome people can bring in more awesome people.
• And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you’re hungry and free lunches twice a week!!
• Company laptop and a monthly cell phone reimbursement

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.