Job Description

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.

That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.

Your Main Duties In Flying With Us

• Act as a trusted advisor to senior leaders, embedding deeply in business units to translate function’s target and long-term business models into high-impact People roadmaps, operating with high autonomy.
• Diagnose short, medium, and long-term bottlenecks to deploy targeted solutions across talent management, succession planning, org design, and workforce capacity.
• Analyze complex business challenges and execute the right organizational levers
• Leverage workforce metrics, engagement data, and turnover trends to back recommendations, evaluating the effectiveness of initiatives and adjusting strategies in real time.
• Identify and mitigate legal, operational, and ER risks early, balancing compliance with a healthy, productive workplace environment.
• Navigate complex relationships and competing priorities with diplomacy, balancing immediate operational requests against long-term strategic relationships across teams.
• Act as a culture champion by embedding our HAPPY values into everyday team collaboration, feedback loops, and leadership behaviors.
• Connect seamlessly with People Team’s Centers of Excellence to deliver unified solutions and continuously refine our internal operating model.

Mandatory Belongings That You Must Prepare

• Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related discipline.
• 5 to 8 years of experience in HR/People Partnering roles, preferably within tech, e-commerce, or fast-paced digital industries.
• High adaptability, able to hold high-level strategic alignment conversations with senior leaders while staying ready to navigate ground-level execution and change management.
• Deep knowledge of organizational effectiveness, talent frameworks, retention strategies, employee engagement and performance enablement.
• Comfortable using quantitative data and qualitative insights to build business cases and measure initiative outcomes.
• Resilient and agile in navigating rapid shifts, scaling priorities, and the dynamics of a fast-moving OTA market.
• Business-fluent in both written and spoken English and Bahasa Indonesia.

In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.