Job Description

Health can’t wait.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

What you will do

• Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported.
• People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests.
• Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure.
• Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you.
• Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too.
• Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not.
• Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask.

Perks and Benefits

• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
• Transport. Country-specific commuter benefits.
• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.