Job Description

People and Culture Operations Executive

The Role:

Are you a highly organised and detail-oriented HR professional with a passion for operational excellence and employee experience? Do you thrive in fast-paced, dynamic environments where accuracy, compliance, and people-centricity go hand in hand? If so, we’d love to meet you.

Why Join Us?

At XM, our People & Culture team plays a key role in creating an exceptional employee experience while ensuring our P&C operations run smoothly, efficiently, and in full compliance with local regulations. As we continue to grow, we are looking for a dedicated People & Culture Operations Executive to join our Athens office and support the seamless execution of our P&C operational framework.

This is an exciting opportunity for an HR operations professional who enjoys working with HR systems, employee lifecycle processes, compliance, and process optimisation while contributing to a collaborative and people-first culture.

The main responsibilities of the position include:

🎯P&C Operations & Compliance Excellence

Manage day-to-day P&C operational activities in compliance with Greek labour law and internal policies and group governance standards

Prepare and maintain employment documentation, contracts, employee records, and digital files, ensuring accuracy, confidentiality, GDPR compliance, and data integrity

Support internal audits and ensure all P&C documentation is properly maintained and compliant with regulatory requirements

Monitor employee attendance, leave balances, and absences, ensuring accurate record-keeping and reporting

Stay up to date with Greek employment legislation and P&C best practices, providing operational recommendations where needed

Support the implementation and ongoing administration of the Greek Digital Work Card

Coordinate local Health & Safety operational requirements in alignment with group policies and local legislation, in collaboration with external H&S consultants and the occupational physician

🎯 Employee Lifecycle & Experience

Support the end-to-end onboarding experience, ensuring new joiners receive a smooth, engaging, and professional introduction to XM

Support key employee lifecycle processes, including probation reviews, contract amendments, internal transfers, and offboarding procedures

Act as a trusted point of contact for employees regarding P&C operational matters, policies, and procedures

Foster a strong, supportive, and people-centric local employee environment through active communication, visibility, and day-to-day interaction with employees

Support employee wellbeing, engagement, culture, and employer branding initiatives that strengthen the employee experience and reinforce XM’s culture

🎯 Payroll & Benefits Administration

Assist with payroll preparation by collecting, validating, and auditing payroll-related data

Collaborate closely with payroll teams to ensure timely and accurate payroll execution

Administer employee benefits programs, including private medical insurance, pension plans, and allowances, while responding to employee queries in a professional and timely manner

🎯 P&C Systems & Process Improvement

Maintain and update P&C systems and employee databases, ensuring data accuracy and operational efficiency

Support the continuous improvement and optimisation of P&C processes and workflows to enhance departmental effectiveness

Collaborate closely with Group P&C teams, Centers of Excellence, and regional stakeholders to ensure alignment, consistency, and best practice implementation across P&C operations and processes

Assist in P&C projects and cross-functional initiatives that contribute to the evolution of the P&C function

Main requirements:

• BSc/MSc in Human Resources Management, Business Administration, or a related field
• At least 4 years of solid experience in HR Operations, HR Administration, or People Operations within a structured, fast paced, multinational organisation
• Solid understanding of Greek labour law and hands-on experience applying it in day-to-day HR operations
• Familiarity with ERGANI & Ergani II platforms and the Greek Digital Work Card system
• Experience preparing, validating, and auditing payroll-related HR data for accurate submission to the payroll team for final processing
• Excellent organisational and prioritisation skills, with the ability to manage multiple tasks in a fast-paced environment.
• High level of professionalism, discretion, confidentiality, and attention to detail
• Strong communication and interpersonal skills, with a collaborative and service-oriented mindset
• Fluency in both Greek and English (written and spoken)
• Proficiency in Microsoft Office Suite and HRIS/HR platforms

Benefit from:

• Attractive remuneration package
• Private health insurance
• Corporate pension fund
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Deep Dive – First Interview with Your Future Team
• Test Your Edge – Personality Assessment
• Final Connection – Final Interview