Job Description

Make a meaningful impact on people, culture, and community.

At True Relationships our work goes beyond healthcare. We support people to experience safe, respectful relationships and positive sexual and reproductive health across their lives.

• Work at the intersection of healthcare and social impact: True operates in a unique and fascinating space—sexual and reproductive health—combining clinical services, education,
  and community engagement. It’s meaningful, complex work that contributes to
  real social change.

• Trusted leader in a specialised field: Join an organisation recognised for its expertise, advocacy, and evidence-based practice in sexual and reproductive health and relationships education.

• Purpose-driven, not-for-profit impact: Be part of a respected not-for-profit healthcare organisation where your work directly supports better health, safety, and wellbeing outcomes for individuals and
  communities.

• Values-led in action: Our commitment to Respect, Excellence, Courage, and Partnership shapes how we lead, make decisions, and support our people.

Our People & Culture team plays a critical role in enabling this mission—by supporting a workforce that is skilled, values-driven, and deeply committed to making a difference.

What we offer

• Competitive Salary (SCHADS Level 4) + super
• Access to full NFP salary packaging to increase your take-home pay
• 5 weeks annual leave to support family, rest and wellbeing
• A flexible hybrid working model, with work-from-home opportunities
• Openness to part-time arrangements (0.8–1.0 FTE), within a genuinely family-friendly
  organisation and a supportive P&C team.
• A conveniently located office in Windsor, close to the CBD, with easy
  access to train
• Opportunities for professional growth in People & Culture, including hands-on
  experience across the full employee lifecycle, access to mentoring, coaching,
  and development opportunities to build your capability and experiences.
• The chance to develop industry insights at the intersection of healthcare, education, and
  community services.

About the role

Join our People & Culture team where collaboration isn’t just encouraged—it’s how we work every day. You’ll be part of a supportive, high-trust environment where ideas are shared openly, wins are
celebrated together, and challenges are tackled as a team. We’re committed to continuous improvement, always looking for smarter, more effective ways to deliver value to our people and the organisation.

We are looking for an experienced People & Culture Officer who brings both heart and expertise to
their work—someone who thrives in a generalist role, values collaboration, and is motivated by contributing to a safe, inclusive, and high-performing workplace.

As a People & Culture Officer, you will be a trusted first point of contact for employees and leaders, providing timely, accurate, and practical advice across the employee lifecycle.

You will deliver solution-focused P&C advice to managers and employees, ensuring all guidance is compliant, accurate, and aligned with relevant legislation, industrial instruments, policies, and organisational standards.

You will contribute to the effective management of administrative workflows, shared inbox enquiries,
and day-to-day customer service support, ensuring responsive, professional, and high-quality service delivery across the organisation.

You will also build and maintain expertise as a systems administrator for Employment Hero, including designing and optimising workflows, enhancing dashboards and workforce data
capabilities, and improving system connectivity and employee engagement.

In addition, you will contribute to the development and delivery of employee engagement, wellbeing,
and culture initiatives across the organisation.

This is a true generalist role, with the opportunity to develop deeper expertise in areas such
as recruitment, onboarding, and workforce planning; learning, development, and performance; and employee engagement, wellbeing, and culture initiatives, in line with organisational priorities and your strengths.

About you

You’re a capable and values-driven P&C professional who enjoys variety and takes pride in delivering high-quality work. You’ll bring:

• Relevant tertiary qualification (P&C/HR, Business, Psychology or similar) or equivalent experience
• Experience in a generalist HR/P&C role (approx. 3+ years)
• Strong knowledge of employment legislation, Modern Awards, and HR best practice
• Confidence providing advice to managers and employees across a range of people matters
• Experience working with HR systems (ideally Employment Hero) and data/reporting
• Excellent communication skills and a collaborative, customer-focused approach
• A proactive mindset, a solution focused approach, and an eye for continuous improvement
• A reflective and emotionally intelligent approach, with an open mindset toward innovation, agility, and collaborative teamwork

Additional requirements

• This role may require a Working with Children Check and/or Police Check, or ability to obtain.
• Driver’s licence (desirable/role dependent)

Our commitment to child safety

True is committed to safeguarding children and young people. We actively create a culturally safe, inclusive, and empowering environment for all. Our workforce reflects this commitment through safe, respectful, and accountable practices.

Apply now

If you’re looking for a role where you can combine your HR expertise with purpose-driven work, we’d love to hear from you. Please apply through this employment platform, or enquire to people@true.org.au