Job Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• Enjoy a weekly pay run – TGI Thursday’s
• Benefits platform (Flare) with discounts on groceries, accommodation and more!
• LK Group Benefits including discounts at NBL, Hommey, Daniel’s Donuts and more!
• Employee referral bonus

A SNAPSHOT OF YOUR ROLE

As a People & Culture Manager, Australia, you will play a critical role in translating the

organizations goals into tangible people initiatives and providing strong internal support.

You will drive local People and Culture excellence and process improvement. You will build and develop trusted relationships and collaborate with key stakeholders to gain insights into their needs, challenges, and opportunities, and offer tailored solutions accordingly. You will support the growth of our business by establishing and improving current business processes.

People & Culture:

• Creating and maintaining processes, procedures to ensure compliance with relevant legislation, standards, as well as the Company’s policies.
• Supporting business with end-to-end HR processes, including but not limited to performance reviews, employee surveys, contract generation, benefit administration, employee engagement and employment relations matters.
• Provide the Management team and staff with comprehensive, professional HR advice including legislative and contractual interpretation
• Support the creation and execution of our Employer Branding and EVP strategy.
• Coordinate and support Occupational Health, Safety, and Wellbeing (OHSW) activities
• Induction and onboarding, performance reviews, grievance procedures, performance management, exit management.
• Initiate and implement programs to support employee engagement and to foster a high-performance culture.
• Keeping abreast of salary trends including opportunities and managing the remuneration review and internal movement process.
• Design, consult, coordinate and manage workforce and develop processes that address issues such as organization structure, job designs, succession planning, employee retention and organizational change management.
• Monitor changes and ensure compliance with all legislative requirements.
• Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale, motivation, engagement and capacity to implement change
• Provide support, advice and coach managers in all employee relations activities including performance management conduct and behavior and grievances.
• Undertake or manage workplace investigations as required.

Talent Acquisition:

• Manage the full recruitment lifecycle for Australia including head office roles and service centres, from job posting through to offer stage.
• Ensure compliance with legal and regulatory requirements related to talent management
• Ensure a smooth and positive experience for candidates by communicating promptly and providing feedback throughout the recruitment process.
• Coordinate interviews, manage follow-ups, and maintain professional communication with all applicants.
• Proactively build and maintain a talent pipeline for future hiring needs.
• Conduct police checks and background verification on shortlisted candidates, ensuring compliance with company policies and legal requirements.
• Administer aptitude and skills assessments to evaluate candidates' capabilities, ensuring they align with role expectations and company standards.

A BIT ABOUT YOU

• Bachelor’s degree in human resources or a related field. (beneficial)
• Certification in HR or related field
• Excellent communication, interpersonal, and negotiation skills.
• Ability to handle confidential information with discretion and professionalism.
• Detail-oriented with a focus on accuracy and efficiency.
• Strong knowledge of HR best practices, employment laws, and industry trends.
• Strategic thinking and problem-solving abilities.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Approachable, authentic, commercial, emotionally mature with sound judgment and a focus on solutions.

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever Smart questions spark smart solutions.
• Entrepreneurial Energy Think like an owner. Solve like a founder.
• Fast with Intent We move fast and deliver real results.
• Laugh and Learn We don’t take ourselves too seriously, just our results.

What are you waiting for?

Come for a career, stay for the fun!

Join the A-Team and experience the A-Life!