Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Welcome to Four Seasons Resort Mallorca at Formentor. Perched on the spectacular Formentor Peninsula, surrounded by the Mediterranean Sea and the breathtaking landscapes of Mallorca, Four Seasons Resort Mallorca at Formentor is a truly extraordinary place to work. Originally opened in 1929, this iconic retreat has been reimagined following an extensive restoration, reopening in August 2024 as Four Seasons’ first resort in Mallorca. Set within a vast private estate, the Resort combines its rich heritage and poetic charm with contemporary luxury and the warm, authentic spirit of Spanish hospitality. Here, nature, history and exceptional service come together to create an inspiring environment for both our guests and our people. Join our team and become part of the story of Formentor — a place where careers are shaped by meaningful experiences, genuine connections and the opportunity to deliver the exceptional, every day.

About the role

The People & Culture Intern supports the People & Culture team in the daily administration and execution of a wide range of HR initiatives. This internship provides hands-on exposure to key areas including employee engagement, internal communications, recruitment support, learning and development, employee administration, and culture initiatives. The role offers an excellent opportunity to gain a comprehensive understanding of Human Resources within a luxury hospitality environment while contributing to creating an exceptional employee experience across the resort.

What you will do

• Provide administrative support to the People & Culture team, including filing, data management, documentation, and employee records.
• Assist with the onboarding process for new employees and interns, ensuring a smooth and welcoming experience.
• Support employee engagement initiatives, recognition programs, celebrations, and internal events.
• Assist in coordinating colleague activities, wellness initiatives, and culture-driven programs.
• Contribute to internal communication projects, ensuring communication channels such as notice boards, TV screens, newsletters, internal social media, and other platforms remain updated.
• Support the creation of presentations, reports, communications materials, and departmental documentation.
• Assist with training and development initiatives, including scheduling sessions, tracking attendance, and maintaining training records.
• Support recruitment activities, including job posting updates, candidate communication, interview coordination, career fairs, and Talent Days.
• Assist with employer branding initiatives and partnerships with hospitality schools and universities.
• Support People & Culture projects and administrative processes as required.
• Collaborate with all departments across the resort, helping promote Four Seasons culture, values, and employee experience initiatives.
• Maintain confidentiality when handling employee information and departmental documentation.

What you bring

• Education: Currently studying Human Resources, Psychology, Labor Relations, Business Administration, Hospitality Management, or a related field.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with employees at all levels of the organization.
• Organization Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate documentation and records.
• Attention to Detail: High level of accuracy when handling employee information, reports, communications, and administrative processes.
• Interpersonal Skills: Ability to build positive relationships and foster collaboration across different departments.
• Employee Engagement Mindset: Passion for creating positive employee experiences and contributing to a strong workplace culture.
• Initiative and Proactivity: Ability to work independently, take ownership of assigned tasks, and actively contribute new ideas.
• Creativity: Interest in supporting internal communication campaigns, events, recognition programs, and engagement activities.
• Technical Skills: Proficiency in Microsoft Office Suite, particularly PowerPoint, Excel, Word, and Outlook; experience with Canva or similar design tools is an advantage.
• Adaptability and Flexibility: Ability to work in a dynamic environment and support a variety of People & Culture initiatives.
• Professionalism and Confidentiality: Ability to manage sensitive employee information with discretion and integrity.
• Legal right to work in Spain. 

Degree: Currently studying Human Resources, Psychology, Labor Relations, Business Administration, Hospitality Management, or a related field.

Languages: Fluency in spoken Spanish and English.

What we offer: 

• Competitive Salary, wages, and a comprehensive benefits package.
• Excellent Training and Development opportunities.
• Complimentary Accommodation at other Four Seasons Hotels and Resorts.
• Complimentary Dry Cleaning for Employee Uniforms.
• Complimentary Employee Meals.
• Discounts at our hotel restaurants.
• Discounts on local services.
• Possibility of shared accommodation (at a reduced cost) and free transportation to work.
• Mental Health Support: 24/7 access to professional and confidential psychological assistance.

Schedule & Hours: Seasonal contract, full Time, 40 hours per week, with consecutive and rotating shifts (including early mornings, days, evenings and weekends).