Job Description

People and Culture Generalist

Location/Schedule: The position is based at the Lloyd Corporate Plaza, located in NE Portland, OR. The schedule for this position is Monday through Friday, day shift, 8:30 a.m. to 5:00 p.m.

Position: People and Culture Generalist

Program: People and Culture

Cascadia's Mission and Vision:

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve.

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life.

The People & Culture (P&C) Generalist serves as a subject matter expert and primary point of contact for leave of absence administration, ADA/accommodation management, and employee and labor relations (ELR) support. This role partners closely with managers, employees, and P&C leadership to ensure consistent, compliant, and compassionate administration of leave programs and workplace accommodations while supporting a positive organizational culture. The P&C Generalist also provides critical reporting and data analysis to inform decision-making and compliance efforts.

The job incumbent must understand, appreciate, and respect the differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches and helps create a work environment of acceptance.

Essential Responsibilities

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary.

Leave of Absence Administration

• Administer all aspects of FMLA, OFLA, PLO, and company leave programs from intake through return-to-work, ensuring timely notices and accurate tracking.
• Serve as the primary contact for employees and managers on leave eligibility, entitlements, and procedural requirements.
• Maintain leave records and manage timelines in compliance with federal and state regulations, including concurrent leave designations where applicable.
• Coordinate with payroll to ensure accurate pay continuation and benefit deductions during leave periods.
• Stay current on changes to federal and state leave laws including FMLA, Oregon OFLA, and Paid Leave Oregon (PLO).

ADA / Workplace Accommodations

• Facilitate the interactive process under the Americans with Disabilities Act (ADA) and applicable state laws for employees requesting accommodations.
• Gather and evaluate medical documentation, consult with managers and legal counsel as needed, and identify effective reasonable accommodations.
• Maintain confidential accommodation records and track active accommodation agreements.
• Advise managers on accommodation implementation and monitor ongoing compliance.
• Identify and escalate complex accommodation situations requiring additional review.

Employee & Labor Relations (ELR) Support

• Provide frontline ELR support to managers and employees on workplace concerns, policy interpretation, conflict resolution, and performance management.
• Assist in conducting workplace investigations, including documenting findings, maintaining evidence in HR Acuity, and drafting investigation summaries.
• Support compliance with collective bargaining agreements (CBAs) where applicable, including grievance tracking and coordination with labor relations.
• Partner with ELR leadership and business partners on progressive discipline, performance improvement plans (PIPs), and involuntary separations to ensure consistency and legal compliance.
• Facilitate manager coaching on documentation practices, difficult conversations, and Cascadia policy application.
• Identify trends in employee relations issues and recommend proactive interventions.

HR Reporting & Compliance Analytics

• Develop, maintain, and distribute regular and ad hoc reports on leave utilization, accommodation activity, ER case metrics, and turnover trends.
• Build and maintain HRIS data integrity standards, audit records for accuracy and completeness.
• Create dashboards and data summaries to support P&C leadership in workforce planning and compliance monitoring.
• Identify reporting gaps and implement process improvements to enhance data quality and timeliness.

Regulatory & Compliance

• Comply with and implement regulations, policies, and procedures under which the department and program operate.
• Assist in crisis situations as appropriate, following emergency protocols and procedures.
• Understand fire regulations and evacuation procedures; participate in regular safety drills in compliance with department policies and procedures.
• Document and maintain records in a manner that ensures compliance with all agency policies and procedures and local, state, and federal regulations.
• Adhere to mandatory abuse reporting laws, HIPAA and 42CFR regulations requirements.
• Complete annual employee training requirements on a timely basis.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.

Qualifications

Education:

Required:

• Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent combination of education and experience.

Experience:

Required:

• 3+ years of progressive HR generalist experience with significant focus on leave administration, ADA accommodations, and/or employee relations.
• Direct, hands-on experience administering FMLA, OFLA, and Oregon Paid Leave

Preferred:

• Prior experience supporting labor relations or working within a unionized environment.

Specialized Knowledge, Skills, and Abilities:

• Deep working knowledge of: FMLA, OFLA, PLO, ADA/ADAAA, Title VII, and applicable Oregon employment law.
• Demonstrated ability to manage sensitive, confidential matters with discretion and professionalism.
• Strong written and verbal communication skills; ability to explain complex legal concepts in accessible language.
• Proficiency with HRIS systems (Workday) and reporting tools (Excel, Power BI, or similar).
• Exceptional organizational and case management skills; comfortable managing multiple concurrent matters with competing deadlines.
• Analytical mindset with the ability to identify trends and translate data into actionable insights.
• Demonstrated effective interpersonal and customer service skills.
• Ability to demonstrate professionalism, reliability, and initiative in daily work activities
• Knowledge of professional standards, ethical conduct, and accountability expectations in a healthcare environment.
• Understanding of principles related to person‑centered care, safety, and well‑being.
• Ability to work proactively and effectively in a team as well as independently.
• Operate computer hardware and software at a level needed to effectively perform job functions.

Working Conditions

Environmental: Work is performed in one or more of the following: administrative office, clinical office, acute care settings and community setting including IWS residences, correctional facilities, shelters, hospitals, public places and other social service sites. Meal periods and breaks are subject to interruption.

Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. In addition, this position requires exercising sound judgment.

Cascadia is an Equal Opportunity Employer. If you need assistance or accommodation due to a disability, contact us at 503-963-7654.

Benefits

We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including:

• Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year!

• Medical and Dental Coverage (begins 1st of the month following hire date)

• VSP Vision Discount Plan

• 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!)

• Flexible Spending Account (FSA) (Medical, dependent care, and transportation options)

• Short-Term Disability, Long-Term Disability, and Life Insurance

• Paid Bereavement and Jury Duty Leave

• Length of Service Award

• Voluntary Life Insurance

• Supplemental Insurance

• Student loan forgiveness options

Wellness Benefits:

• Employee Assistance Program (EAP)

• Bike to Work Reimbursement

• Discounted Fitness Memberships

• Trauma Support Team

Starting Rate Range in USD ($)

$80,525.49 - $86,286.18