Job Description

Help drive the people strategy behind Australia’s premier online retailer and join our team as a People & Culture Business Partner! We are looking for a commercially-minded, high-energy P&C professional to act as a critical link between our people and our business goals, ensuring Kogan.com remains a magnet for top-tier talent.

This is a high-impact where you willl move beyond traditional administration to provide genuine business partnering, driving everything from complex employee relations and talent acquisition to evolving our Employee Value Proposition (EVP). Working directly with the Director - People & Culture, you will have the autonomy to influence how we hire, develop, and retain the best in the industry within a fast-paced, ASX-listed environment.

In this role you'll be responsible for:

Sourcing, Candidate Management & Hiring

• Select and utilise cost-effective sourcing channels to find the best talent.

• Analyse and report on channel effectiveness to ensure efficient talent acquisition.

• Build and engage effective talent pipelines for relevant roles.

• Manage all recruitment activity, including the Applicant Tracking System (ATS) and Careers Inbox.

• Coach hiring managers on sourcing, screening, and high-impact interviewing.

• Oversee the onboarding and induction process to ensure new hires are supported from day one.

Performance Management & Case Work

• Manage timely case management to address and resolve performance issues.

• Coach and train people leaders on setting KPIs and driving top performance.

• Mitigate risk and exposure to Fair Work claims through proactive and compliant case management.

Employer Branding, EVP & Engagement

• Maintain the Kogan.com Careers site to ensure it remains up-to-date and relevant.

• Partner with the Director - P&C to evolve our Employee Value Proposition (EVP).

• Collaborate with the Marketing team to develop engaging employer branding materials.

• Develop social content (e.g., LinkedIn) to attract top-tier external candidates.

Learning & Development

• Lead L&D discussions within departments to support skill progression.

• Manage the L&D budget to ensure relevant and impactful training programmes.

Occupational Health & Safety

• Lead the OH&S Committee and drive workplace safety compliance across the business.

• Manage ill and injured workers, including any WorkCover cases that may arise.

• Ensure all safety initiatives are communicated and embedded within the organisation.

Reporting, Policies & Business Partnering

• Provide regular reporting on key metrics like time-to-fill, turnover, and channel effectiveness.
• Ensure all company policies are up-to-date and understood by the team.
• Act as a dedicated partner to all departments, providing guidance on all aspects of people management.

To be successful in this role, you should be:

• University Degree qualified in Human Resources, Business, or a related field
• Proven experience in a P&C Generalist or Business Partner role. Previous experience in Retail, eCommerce, FMCG or a similar fast paced environment will be well regarded
• Tech-literate with the ability to leverage AI tools to automate workflows, streamline administrative tasks, and drive maximum operational efficiency. Previous experience using Lever and HiBob will be highly regarded.
• A logical thinker who is always looking for new, better ways of working and improving the team member lifecycle.
• A "can-do" attitude with the resilience to manage complex employee relations and high-volume recruitment.
• An excellent communicator with a natural ability to build rapport and influence stakeholders at all levels.
• Attentive with a great eye for detail, especially regarding documentation, reporting, and industrial relations.
• A highly organised individual who thrives in a fast-paced environment, effortlessly managing multiple competing priorities.
• Ready to challenge, be challenged, and work within our highly disruptive business model.

Why Kogan.com?

• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
• Your role has a lot of ownership, autonomy and little red tape
• You’ll be empowered to achieve positive outcomes and your work will have a real impact
• You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
• Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
• A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!

To apply
Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.
Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.
Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!
About Us
We’re Kogan.com, Pioneers of eCommerce in Australia.
At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!
Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.
Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights