Job Description

Guiding the future of NSW education

Position details

• Clerk Grade 5/6
• Full-time, Salary $99,938 to $110,271 p.a. plus employer’s contribution to superannuation and leave loading
• Ongoing
• Close to Wynyard station & hybrid work arrangements available
• Contact for enquiries:Madeleine O’Neill madeleine.o'neill@nesa.nsw.edu.au

About us

At the NSW Education Standards Authority (NESA), we are dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.

We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards)

NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

About the role

We are seeking a proactive and customer-focused People and Culture Advisor to provide high-quality advisory and operational support across a range of workforce matters at NESA.

Working within a collaborative and evolving People and Culture team, you will partner with managers and employees to deliver timely, practical and people-centred advice across the employee lifecycle. This is a great opportunity for an experienced HR professional who enjoys variety, thrives in a fast-paced environment and is passionate about delivering high-quality customer service.

As a team, we are focused on strengthening our foundations, refining our operating model and enhancing our service offerings to support exceptional business outcomes and deliver impactful people initiatives across the organisation.

On a day-to-day basis you will be responsible for:

• Providing HR advice and operational support across a range of workforce matters including onboarding, leave, mobility, flexible working, performance and development
• Managing and responding to employee and manager queries, including Award and policy interpretation
• Supporting workforce initiatives, cyclical activities and people programs
• Conducting research and applying problem-solving skills to provide accurate and timely advice
• Preparing workforce documentation, communications and reports
• Building strong working relationships and collaborating across People and Culture teams to support consistent service delivery
• Supporting continuous improvement and project activities across the broader team

Our ideal candidate will have:

• Experience delivering HR advisory services in a fast-paced and high-volume environment
• Strong knowledge of employment conditions, Awards, policies and employee lifecycle processes
• Excellent organisational skills, with the ability to prioritise competing tasks and manage multiple deadlines
• Strong attention to detail and sound problem-solving skills
• A collaborative and customer-focused approach, with the ability to build effective stakeholder relationships
• Excellent written and verbal communication skills, with the ability to provide clear and practical advice

Essential requirements

• Demonstrated knowledge and experience in the delivery of HR advisory services
• Demonstrated research and problem-solving skills to resolve queries across the employee lifecycle
• Excellent written and oral communication, and strong relationship management, influencing and negotiation skills.
  

Note: A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant.

We invite you to download the for additional information on the position.

At NESA you will benefit from:

• An organisation where your contribution has a big impact.
• An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices.
• Flexible working arrangements and generous leave entitlements.
• Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations.
• Salary packaging options.
• Working in a purpose driven and ethical organisation with committed colleagues.

Ready to join us?

Key information: If you are a current NESA employee or from another NSW government agency who use SuccessFactors for recruitment, it’s important to apply through SuccessFactors to ensure your application reaches our system in the right place. If you need advice on that process follow this guide

For all other candidates:

Select “Apply now” and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application (maximum of 400 words per response - approximately):

Targeted Question 1: Describe a time you provided advice on an employment-related matter you weren’t familiar with. How did you research the issue, ensure your advice was accurate and support the stakeholder through the process?

Targeted Question 2: Describe a time you had to manage multiple competing requests or priorities at once. How did you stay organised, maintain accuracy and ensure stakeholders received timely support?

Advice on applying for NSW Public Sector roles

If you need reasonable adjustments for the recruitment process and workplace, please reach out to recruitment@nesa.nsw.edu.au

Close date: Wednesday 27 May at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

Important information

NESA’s Statement of Commitment to Child Safety

All children and young people have the right to be respected, feel safe, be safe, and protected from harm. NESA is committed to child safety and child safe practices underpinning our purpose of helping children and young people leave school, ready to take advantage of life’s opportunities and rise to its inevitable challenges.

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds and the LGBTQIA+ community

Visa sponsorship is not available for this positionFor ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles