Job Description

Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury

Sofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The Hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally.

As a People & Culture Advisor, you’ll partner closely with leaders across a diverse portfolio of departments to help shape an engaged, high-performing, and service-driven culture. Working at the heart of the Hotel, you’ll bring practical, solutions-focused HR expertise that supports both day-to-day operations and longer-term people strategies. This is a hands-on advisory role where no two days are the same — and where your work directly influences both employee experience and guest excellence.

What you’ll be doing

You will partner closely with hotel leaders to support both day-to-day people needs and longer-term culture and capability initiatives across the hotel.

You will:

• Provide practical HR advice across employee relations, performance, and workforce planning, helping leaders translate strategy into meaningful team outcomes
• Support recruitment and onboarding, ensuring a seamless and welcoming experience for new team members.
• Contribute to performance and engagement initiatives, helping our leaders build capability, strengthen development conversations, and foster a culture of service excellence.
• Work with the wider People & Culture team, assisting with employee relations, compliance, and workplace health and safety processes, ensuring fair and consistent practices across the business.
• Assist with reporting and HR systems maintenance, supporting accurate data and insights to inform decision-making.

Qualifications

You are an experienced People & Culture professional who thrives in a fast-paced, service-driven environment and enjoys being close to the business. You bring a strong balance of operational HR capability and a practical, hands-on approach to supporting leaders and teams.

To succeed in this role, you will bring:

• Experience in a HR Advisory or senior HR Coordinator role, supporting the end-to-end employee lifecycle within a fast-paced environment
• Strong capability in employee relations, including performance management, investigations, and disciplinary processes
• Ability to thrive in a high-volume environment with competing priorities
• Excellent communication and interpersonal skills, with confidence managing sensitive conversations and resolving conflict constructively
• Working knowledge of workplace health and safety processes, supporting safe and compliant workplaces
• Strong technical aptitude and confidence quickly learning new HR systems and tools
• Experience in injury management processes (workers compensation and return-to-work) desirable
• A tertiary qualification in Human Resources or a related field (preferred)

Additional Information

Why Join Sofitel Sydney Wentworth?

We value our people and offer:

• Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
• Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
• 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
• Career development opportunities within a globally recognised luxury hospitality brand
• Ongoing learning and development, working alongside industry leaders
• Onsite perks including complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
• A complimentary hotel stay package to celebrate your work anniversary
• Free 24/7 access to our Employee Assistance Program for confidential wellbeing support

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Please note that full working rights in Australia are required for this role.