Job Description

Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways and eco-escapes located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

The People & Culture Administrator is responsible for providing efficient, professional, and confidential administrative support to the People & Culture function across the business. The role supports the full employee lifecycle, including recruitment, onboarding, employee relations administration, training coordination, payroll support, compliance tracking, accommodation coordination, and employee wellbeing initiatives.

This position plays a key role in ensuring that all People & Culture processes are aligned with company standards, operational requirements, and applicable UK employment legislation and employment best practices relevant to St Helena operations.

The successful candidate must be highly organised, detail-oriented, culturally aware, and capable of working in a remote hospitality environment where flexibility, professionalism, and discretion are essential.

Key Responsibilities

• Coordinate recruitment administration, interview scheduling, reference checks, contracts, onboarding documentation, inductions, and employee arrivals.
• Maintain accurate and confidential employee records, HR systems, staffing trackers, and employment documentation.
• Support payroll administration by preparing timesheets, leave records, overtime, and employee change information.
• Assist with employee relations administration including disciplinary, grievance, performance management, and absence management processes.
• Ensure HR practices and documentation remain aligned with UK labour law principles, company policies, and data protection requirements.
• Coordinate training records, mandatory compliance training, and employee development administration.
• Support employee engagement, wellbeing initiatives, staff communication, and culture-building activities.
• Prepare HR reports, letters, presentations, and general People & Culture administration as required.
• Provide professional, confidential, and approachable support to employees and management across all departments.
• Perform additional administrative and operational support duties as reasonably required.

Qualifications

• Previous experience in an HR, People & Culture, or Human Resources administration role.
• Strong understanding of UK labour law and employment best practices.
• Experience supporting recruitment, onboarding, employee relations administration, and payroll processes.
• Strong administrative and organisational skills.
• High level of confidentiality and professionalism.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.

Additional Information

Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Mantis/Accor? We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.