Job Description

People Administrator (12 Month FTC)

Corporate Services | Reports to: People Services Manager

About Arriva

Arriva is one of Europe’s leading transport providers, employing over 35,000 people and delivering more than 1.5 billion passenger journeys across 11 countries every year.

With a proud heritage dating back to 1938, we’re driven by an ambitious growth agenda Arriva is focused on building a strong and sustainable future.

We’re looking for a highly organised and detail-focused People Administrator to join our team on a 12-month fixed-term contract

What You’ll Be Doing

Data Subject Access Requests (Primary Focus)

• Manage and coordinate all DSARs across HR
• Track requests to ensure compliance with statutory deadlines
• Use Microsoft Purview (eDiscovery & Content Search) to locate and extract data
• Work with HR, IT, Payroll and wider stakeholders to gather information
• Review and redact sensitive data in line with GDPR requirements
• Maintain clear records and audit trails
• Identify and escalate risks or complex cases
• Continuously improve DSAR processes and documentation
• Ensure secure handling of all personal data

HR Administration (Secondary Focus)

• Act as a first point of contact for employee queries
• Prepare offer letters and employment documentation
• Manage Right to Work processes
• Support Joiners, Movers & Leavers (JML) activity
• Maintain accurate HR system data
• Liaise with Payroll on employee changes
• Conduct regular data and file audits
• Support wider HR administration as required

What We’re Looking For

Essential

• Experience handling sensitive and confidential information
• Experience managing administrative processes or casework to deadlines
• Understanding of GDPR or data protection principles (or willingness to learn quickly)
• Exposure to systems such as Microsoft Purview or similar

Desirable

• Previous HR administration experience
• Experience managing DSARs or similar data requests
• Familiarity with HR systems (e.g. Workday)
• Experience using Microsoft Purview (eDiscovery, content search, data export)

Skills & Behaviours

• Strong organisation and attention to detail
• Ability to analyse and extract data from systems
• Excellent communication and interpersonal skills
• Discreet and trustworthy with sensitive information
• Collaborative team player
• Professional and customer-focused approach
• Adaptable in a fast-paced environment

Why Join Us?

At Arriva, our people are at the heart of what we do. You’ll join a supportive and inclusive HR team where your contribution matters and your expertise will help shape a positive experience for colleagues across the business. We’re committed to developing our people and offer opportunities to grow your HR career within a large, complex and evolving organisation.

The closing date for applications is Sunday 7th 2026 Arriva Group reserves the right to close this vacancy early.

Know le dge, s kills and e xpe rie nce

Essential Exp er ience

· Experience handling sensitive personal data and maintaining confidentiality

· Experience managing or supporting data requests, casework, or administrative

processes with strict deadlines

· Exposure to or experience using Microsoft Purview, eDiscovery tools, or similar

systems

· Understanding of GDPR and data protection principles (or willingness to develop

quickly)

Desir able Exp er ience

· Previous experience in a HR administrative role

· Previous experience handling DSARs or similar data requests

· Previous experience of using HR Information Systems

· Previous experience using Workday

· Experience using Microsoft Purview (Content Search, eDiscovery, data exports)

· Previous experience of undertaking a broad scope of tasks, including project

involvement and oversight as well as administrative duties

Oth er Skills & Beh aviours

• Excellent organisational and time management skills
• Ability to analyse and extract information from systems such Purview and HR Platforms
• Strong attention to detail and accuracy, particularly when reviewing and redacting data
• Effective communication and interpersonal abilities
• Discretion and the ability to handle sensitive information confidentially
• Collaborative
• Professional, approachable, and committed to delivering high standards of service
• Adaptable and resilient in a fast-paced environment