Job Description

The Company

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.

The Lisbon Regional Delivery Center is a WTW center of excellence that enables WTW’s business operations and consulting teams to grow, simplify and transform. The center has been in place for more than 15 years and works in close partnership with consulting teams, software developers, business specialists and WTW’s regional and global centers.

Today the Lisbon Center has more than 400 colleagues who collaborate with strong commitment to WTW values: Client Focus, Teamwork, Excellence, Integrity and Respect.

Retirement, Health and Benefits, Corporate Risk and Broking, Outsourcing, Employee Experience, Enterprise Technology and Finance are some of the areas that the Lisbon Center works with. Retirement is one of the Lisbon Center's main businesses.

The Role

As a Pension Administrator, you will be responsible for the end-to-end administration of pension funds. This includes recurring administrative processes such as data management, preparation of member communications, and collaboration with teams across different countries.

What will you do?

You will add value to the company by performing the following tasks:

• Collaborate with standardized recurring tasks/processes within the team.
• Processing of business transactions such as new affiliations, upload of new data or changes; checking of client data, calculation of contributions, preparation of payments, treatment of leavers/retirements; prepare files for consultants.
• Act as a point of reference on technical issues and non-standard cases.
• Documentation of conducted process steps.
• Support implementation of new customers in our pension administration system.
• Demand-oriented use of the respective WTW admin tools as well as MS Office applications for efficient customer management.

What You’ll Bring

You are the person that we are looking for if you have:

• High school diploma or academic degree
• Fluency in English and Dutch; French is a strong advantage
• Strong interpersonal skills with the ability to work effectively as part of a team
• Excellent written and verbal communication skills
• Proactive, can-do attitude with a solution-oriented mindset
• High level of attention to detail and accuracy
• Strong organisational skills with a structured and methodical approach
• Proficiency in Microsoft Office, particularly MS Excel

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.