Job Description

A Practice Lead at Perficient blends broad solution and practice leadership with deep technology expertise. In this role, you will be our go-to expert for Pega and Process Transformation, guiding the Agentic Workflows go-to-market (GTM) strategy for the organization and growing Perficient’s overall capabilities while working with enterprise clients on business process automation and digital transformation initiatives.

• Oversee the growth of Pega and Process Transformation capabilities by defining and executing go-to-market strategies aligned with Perficient and Pega direction.
• Maintain and expand Pega relationships, serving as a key point of contact for the Pega business inside Perficient.
• Act as a subject matter expert, actively guiding technical solutions, sales enablement, and innovation in this space.
• Develop sales activation artifacts to identify new service opportunities thought compelling customer value propositions.
• Own Pega evangelism and presales conversations, partnering with account teams to shape new opportunities.
• Work with clients to strategize and implement Pega-based solutions for business process automation, case management, and workflow optimization using Agentic AI.
• Mentor architects and consultants, influence practice direction, and represent Perficient in the growing Pega ecosystem.
• Accountable for innovation leadership to drive intellectual property development across the Pega portfolio by adopting new Pega capabilities, leveraging business insight and technical expertise.
• Build enablement materials and train delivery teams on Pega AI capabilities and technical best practices.

Responsibilities:

• Own and drive the Go-To-Market capability for Pega implementations and process transformation initiatives.
• Maintain knowledge of Pega product roadmaps and capabilities in this space.
• Craft compelling solution narratives, architecture diagrams, scope definitions, and supporting documentation for sales presentations.
• Support RFP/RFI responses by leveraging existing assets and creating new content that provides strategic and technical guidance.
• Lead discovery workshops to capture business and technical requirements for process automation, case management, and digital workflows.
• Develop and lead practice strategies around technical capabilities such as:
  • Pega Platform architecture and application design
  • Workflow automation and case management
  • Integration with enterprise systems
  • Low-code development best practices
  • AI-powered decisioning and robotic process automation (RPA)
• Produce high-quality sales enablement material that aligns to Pega direction.
• Guide both sellers and delivery teams on capabilities in this space.
• Liaise with offshore teams to drive global capabilities that expand client options.
• Mentor colleagues on Pega best practices and contribute to Perficient’s Pega community of practice.
• Support sales pursuits with demos, proofs of concept (POVs), and statements of work.
• Foster an engaging colleague culture that inspires strong team and individual performance, in line with Perficient's People Promise.

• 10–15 years of professional experience, including 5+ years leading practices.
• Experience working with the Pega channel with a current network of contacts in good standing.
• Expertise in Pega Platform, including application design, case management, workflow automation, and integration.
• Proven ability to drive go-to-market strategies focused on helping clients transform business processes using Pega.
• Hands-on consulting experience in Pega application development and architecture.
• Leadership experience with Pega Infinity and strategic industry frameworks
• Leadership history in professional-services/consulting environments, including capability development, project estimation, and client workshop facilitation.
• Strong understanding of AI capabilities, limitations, and ethical considerations.
• Current or Prior Pega certifications such as:
  • Certified Lead System Architect (CLSA)
  • Certified Senior System Architect (CSSA)
  • Certified Business Architect (CBA)
• Excellent verbal and written communication skills with both technical and non-technical audiences.
• Experience leading globally distributed teams; willingness to mentor junior staff.
• Bachelor’s degree in computer science or related field (Master’s preferred).
• Must be willing to travel as client and partner needs dictate.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.​

Disability Accommodations: Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.​

Applications will be accepted until the position is filled or the posting is removed.​

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $149,200 to $238,700 Please note that the salary range posted reflects the base salary only and does not include benefits or any potential variable compensation programs. Information regarding the benefits available for this position are in our benefits overview

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Perficient is the global AI-first consultancy. Our team of strategists, designers, technologists, and engineers partners with the world’s most innovative enterprises and admired brands to deliver real business results through the transformative power of AI. As part of our AI-First strategy, we empower every employee to build AI fluency and actively engage with AI tools to drive innovation and efficiency. We break boundaries, obsess over outcomes, and shape the future for our clients. Join a company where bold ideas and brilliant minds converge to redefine what’s possible - while building a career filled with growth, balance, and purpose.