Job Description

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together.

We’re all in, are you?

Join EY and shape your future with confidence.

The Opportunity

We are looking for an experienced Pega Lead to lead the architecture, design and delivery of enterprise-scale Pega solutions.

The role combines Pega technical leadership, solution architecture, delivery oversight and client engagement. You will work closely with clients, business stakeholders and multidisciplinary delivery teams to translate business requirements into scalable, secure and maintainable Pega solutions and provide technical direction throughout implementation.

Key Responsibilities:

• Lead the end-to-end architecture, design and implementation of Pega applications.
• Translate business and user requirements into scalable, secure and maintainable Pega solution designs.
• Define solution architecture across case management, workflows, data models, integrations, security and access controls.
• Establish and enforce Pega development standards, guardrails and reusable design patterns.
• Conduct architecture, solution and code reviews, providing technical guidance to Pega developers and technical leads.
• Lead technical discovery and solution-design workshops with business and technology stakeholders.
• Develop solution options, technical estimates and implementation approaches, clearly communicating technical decisions and trade-offs.
• Provide technical oversight across design, development, testing, deployment and production support.
• Identify and manage technical risks, dependencies, performance issues and technical debt.
• Work closely with Project Managers, Product Owners, Business Analysts, UX/Service Designers, QA and engineering teams to support successful delivery.
• Explain complex technical concepts clearly to senior business and technology stakeholders.
• Lead, coach and mentor Pega developers and technical leads.
• Support proposals, technical presentations, solution demonstrations and other pre-sales activities where required.

To qualify for the role, you will need:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Information Systems or a related discipline, or equivalent relevant professional experience.
• Strong professional experience designing and delivering enterprise applications using the Pega Platform.
• Demonstrated experience as a Pega Technical Lead, Lead System Architect, Solution Architect or equivalent.
• Strong knowledge of Pega case management, workflows, data models, data pages, integrations, security and access controls.
• Strong understanding of Pega guardrails, application architecture, performance optimisation and deployment practices.
• Experience leading solution architecture and technical design for complex enterprise implementations.
• Experience conducting architecture and code reviews and resolving complex technical issues.
• Experience working across the delivery lifecycle, from discovery and design through development, testing, deployment and production support.
• Experience working with Agile delivery and DevSecOps practices.
• Strong stakeholder-management, problem-solving, presentation and communication skills.
• Ability to lead multidisciplinary technical teams and engage effectively with senior client stakeholders.
• Experience working in a consulting or client-facing environment.
• Experience with complex enterprise, regulated or public-sector transformation programmes would be advantageous.
• Pega Certified Lead System Architect (PCLSA) preferred; Pega Certified Senior System Architect (PCSSA) with relevant architecture and technical leadership experience will also be considered.

What We Look For:

We are looking for a collaborative and pragmatic technology professional who combines strong Pega expertise with solution architecture, technical leadership and client-facing skills.

The successful candidate will be comfortable leading complex technical discussions, guiding engineering teams and translating business requirements into practical Pega solutions. You will bring strong problem-solving skills, sound technical judgement and a commitment to delivering high-quality outcomes for our clients.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.