Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.
The Psychosocial Support Services has intentionally been developed through testing with participants, carers, and referrers to ensure timely, needs-based, capacity building services which not only support mental health recovery and exit from services, but the assessment and successful navigation through to NDIS and ongoing psychosocial supports under NDIS.
Funded by Gippsland Primary Health Network, the Lived Experience Well-being Workers will support safe entry and psychosocial services through the established through the psychosocial support program.
We're on the lookout for a passionate Lived Experience Wellbeing and Community Connection worker to join our dynamic Psychosocial Support Services (PSS) team in Traralgon. This is your chance to turn your lived experience of mental health recovery into real impact, supporting others to access the services, tools, and confidence they need to thrive. You'll walk alongside participants, especially from LGBTIQA+ and First Nations communities, helping them build independence, connection, and hope. If you're ready to work in a purpose-driven role that changes lives, this is it.
In this full-time role, you’ll be the first point of contact for new participants. You will manage intake, provide one-on-one support, and connect them with the right services at the right time. You’ll also run group programs, build strong community links, and help create warm, culturally safe pathways into NDIS and other mental health supports. Backed by a supportive team and a strong recovery-focused framework, you’ll help break down barriers and promote lasting change.
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
For a confidential discussion about the role, we encourage you to contact Ashton Foster, Team Leader on 0476 558 780
Once you APPLY click here for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people.
Successful applicants must undergo a comprehensive screening process prior to their commencement.
If you’d like to know more about our reconciliation commitment, click here Reconciliation | Wellways
The Psychosocial Support Service (PSS) has been intentionally designed through extensive co-design with participants, families, carers, referrers, and key stakeholders to ensure the delivery of a timely, needs-based, recovery-oriented, and capacity-building service. The model focuses on supporting individuals to achieve their recovery goals, build independence, and successfully transition from the service, including facilitating access to the National Disability Insurance Scheme (NDIS) and other ongoing psychosocial supports where appropriate.
Funded by the Gippsland Primary Health Network (GPHN), the Peer Worker plays a pivotal role in providing safe, welcoming, and recovery-oriented peer support to participants entering the Psychosocial Support Service. Drawing on their own lived or living experience of mental health challenges and recovery, the Peer Worker works collaboratively with participants to foster hope, promote self-determination, strengthen community connection, and support individuals to navigate the mental health and broader service system. The role contributes to the delivery of person-centred, trauma-informed, and strengths-based care that aligns with Wellways' recovery philosophy and the objectives of the Psychosocial Support Program.
The service will operate Monday to Friday, 9am-5pm with extended hours as needed to meet community needs.
Wellways’ Psychosocial Support Service provides peer-based services designed to support individuals from LGBTQIA+ Communities with mental health challenges to access:
Under the general support and direction of the Team Leader, this role will be responsible for providing the day-to-day peer support and support community connection to the PSS program in the Gippsland Region. In particular, the Peer Workers will be responsible for the following key areas:
to people experiencing severe and persistent mental illness with complex needs.
In addition, the Peer Worker will be the first point of call for people who identify at LGBTQIA+ referred at the point of intake and those on a wait list and provide active wait- list management strategies. This role will also be responsible for ensuring all relevant participant details and data are collected and recorded.
Peer Workers will develop and maintain positive relationships with key stakeholders (NDIS and GPHN) and others to ensure the service model and objectives are embedded into the service system, actively promoting the service to key stakeholders.
We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.
This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.
Please select "Apply" below to complete your application.
27/09/2026
Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.
We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.
We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.
Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.
We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.
Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.
Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.
For information visit wellways.org or contact us on 1300 111 400.
Advice and referral information is also available. Call our Helpline on 1300 111 500.
