Job Description

Level: Experienced
Job Location: Main Campus - Baltimore, MD 21229
Position Type: Full TimeEducation
Level: Graduate Degree
Salary Range: $24.00 - $26.00 Hourly

Travel Percentage: Up to 50%
Job Shift: Daytime
Job Category: Nonprofit - Social ServicesPeer Support Specialist Supervisor
📍 Baltimore, Maryland
💰 $24.00-$26.00 Hourly

🕒 Full-Time | Shifts: 8:00AM-4:00PM | Monday-Friday
Being the Leader Communities Need in Moments of Crisis.
About Us
Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.
The Opportunity
We are seeking a Peer Support Specialist Supervisor to join our Mobile Crisis Team at Baltimore Crisis Response, Inc. (BCRI). In this role, you’ll provide on-site crisis intervention, assessment, and stabilization services alongside a Peer Support Specialist. You’ll help individuals in crisis develop safety plans, connect to resources, and begin their path toward recovery.
This is an opportunity to make a meaningful impact by bringing compassionate care and support directly to those who need it most in the community.
What You’ll Do
- Work collaboratively with other members of the mobile crisis team and respond to individuals in crisis in the community or hospital ED
- Work with the individual in crisis to develop a crisis plan, provide linkages to care and introduce other crisis planning tools to the individual as needed, prior to the MCT completion of the crisis run
- Work with all members of the team to facilitate engagement of the individual in crisis and helping them feel welcome and comfortable
- Create performance improvement plans for staff when necessary
- Provide regular documentation for supervision.
- Model behavior and ethics to the peer specialist
- Provide support and supervision to peer specialist.
- Work with individuals in crisis to assist with continuity of care by giving them mental health, addiction, peer recovery supports and other needed resources. When needed for extra support refer individuals to BCRI’s Peer Support Intervention and Support services
- Builds relationships with addiction, mental health and homeless outreach providers, peer recovery supports and other community resources
- Performs timely and accurate documentation of all clinical and client-related information
- Maintains professional open, effective, and appropriate communication with clients, BCRI staff, management, outside agencies and the public
- Complete all required trainings by the scheduled due date and maintain compliance to all BCRI policies and procedures
- Empower participants to become self-advocates for their own recovery/wellness
- Maintains professional boundaries with clients, staff and other outside agencies
- Works with all clients from a strengths-based perspective, providing support and encouragement as they move forward in their recovery

Qualifications

Qualifications
- High school diploma, but an associate degree is preferred.
Additional
- Valid and unrestricted driver’s license, Required
- Must have a minimum of two years of experience working in the field of peer recovery and possess experiential expertise dealing with our focus areas of treatment.
Credentials
- Peer Support Specialist Certification (RPS) Required
Why Join BCRI
🏥 Medical, Dental, and Vision Insurance.
💼 403(b) Retirement Plan.
🌴 Generous PTO – Vacation, Sick, Personal, and Holidays.
📚 Tuition Reimbursement & Professional Development Support.
💙 Be part of an innovative, impact-driven team shaping the future of crisis care.
Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.
👉 Apply today and become a guiding force for change.