Whitney M. Young, Jr. Health Center

Peer Support Specialist (Req 100953)

Whitney M. Young, Jr. Health Center  •  $16 - $18/hr  •  Albany, NY (Onsite)  •  5 months ago
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Job Description

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.

WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance and more!

GENERAL RESPONSIBILITIES:

Under the direction of the CPTS Program Manager, or designee, the Peer Support Specialist will be responsible for the development and on-going provision of peer support services within the project. This position will also provide a consumer perspective and consultation on program implementation. Peer support services are distinct from case management, behavioral health and substance use disorder treatment services and provide opportunities for sharing of information and resources, with the goal of promoting self-advocacy and facilitating the development of support networks by and for persons living with HIV and HCV and co-occurring mental health and substance use disorders.

SPECIFIC RESPONSIBILITIES:

  • Facilitate the development of recovery skills among assigned patients with mental health and substance use concerns as a member of the treatment team.
  • Serve as a mentor/role model demonstrating competency in recovery, effective coping skills and self-help strategies.
  • Serve as a patient advocate, education, and provide crisis intervention support for participants during emergencies in conjunction with the CPTS Program Manager
  • Support the medical case manager in developing a comprehensive treatment plan for patients
  • Conduct HIV and HCV rapid testing and link patients to follow up testing and treatment as necessary
  • Provide basic HIV and HCV information to patients enrolled in the Project and supports individuals newly diagnosed with HIV and HCV in engaging in ongoing primary medical care, medication adherence, and viral load suppression
  • Assist with teaching independent living skills, make referrals to programs for instruction on life skills, livelihood skills and workplace readiness skills necessary for successful reintegration into family life, the work force and the community.
  • Actively participate with other health professionals in the development of policies and procedures, committees and groups as assigned. Provide guidance, consultation, and lend insight to program development and administration from the perspective of a consumer.
  • Participate in the Consumer Advisory Board

OTHER RESPONSIBILITIES:

  • Understands and effectively communicates HIPAA compliance, corporate compliance and client confidentiality.
  • Ensures and/or remains in compliance with local, state, and federal regulation, i.e. NCQA, Ryan White programs, NYS Department of Health.
  • Adheres to the National Patient Safety Goals as defined by Joint Commission and Whitney M. Young Jr. Health Services.
  • Demonstrates excellence in both internal and external customer service.
  • Completes other duties as assigned

Requirements

MINIMUM QUALIFICATIONS:

Requires an AA degree in a human services related field; or completion of the peer training program such as the Leadership Training Institute and at least two years of paid or volunteer work experience with adults with severe and persistent mental illnesses, serious substance use disorders, or diagnosis of HIV and HCV; Must be a current or past participant of behavioral health, substance use, co-occurring behavioral health services or HIV/HCV treatment program(s). Must have basic computer skills and good telephone skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Salary range: $16.00 - $18.00 hourly

Whitney M. Young, Jr. Health Center

About Whitney M. Young, Jr. Health Center

Established in 1971, Whitney M. Young, Jr. Health Center, Inc. (WYH) is a community based, 501(c) 3 non-profit corporation that provides affordable, accessible primary and preventative medical, dental and addiction services to the uninsured, working poor and medically under-served people of the Capital Region. Whitney Young currently operates from eight physical locations in Albany, Troy and Watervliet, including school-based health centers in three Albany elementary schools. In addition, Whitney Young Health provides mobile dental services through Seal-a-Smile, a partnership with the Healthy Capital District Initiative (HCDI).

Whitney Young Health fulfills its mission and vision by offering comprehensive primary care services to all, from birth to old age, with special focus on chronic illnesses, prevention and early intervention. Particular emphasis is placed on reducing health disparities identified through the needs assessment and deployment of the chronic care model in the medical setting. The design of WYH's delivery model is patient centered addressing clinical symptoms as well as behavioral issues to achieve measurable outcomes. Recently, the National Committee for Quality Assurance recognized Whitney Young’s Troy and Albany Health Centers as Level III Patient-Centered Medical Homes.

Most of the 21,000 patients WYH serves annually are under or uninsured minorities living in poverty. Moreover, the conditions of high rates of unemployment and poverty; and the lack of health insurance cause higher rates of morbidity and consequent health disparities amongst Whitney Young’s target patient population.

Whitney Young Health works to alleviate barriers accessing care and augment its primary care services by providing transportation, translation, patient education, nutrition and case management services as well as by employing culturally diverse clinical and support staff.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Albany, NY
Year Founded
1971
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