Job Description

Helio Health’s Outreach & Engagement team is seeking a peer to help individuals access detox and inpatient treatment services. While the candidate does not need their peer certification (CRPA) prior to hire, they must be willing to obtain their CRPA within six months of hire.

In this role, the peer will work closely with clinicians to connect clients to the care they need, guiding them from assessment to admission. The placement specialist will play a key role in navigating treatment systems, coordinating placements, and supporting individuals during a critical moment in their recovery.

Schedule Monday - Friday, 8am-4:30pm.

In addition to Helio Health’s comprehensive benefits package, Full-Time hires for this position are eligible for a $1500 or $3000 Sign-On incentive depending on licensure.

Pay rate: $22-$23 per hour.

Responsibilities

This is an ideal position for someone who is:

• Organized and persistent
• Comfortable communicating with a variety of people and systems
• Passionate about helping others access care
• Interested in developing expertise in the treatment system

Key Responsibilities

• Coordinate detox and inpatient treatment placements following clinical assessments
• Contact treatment providers to identify bed availability and complete referrals
• Maintain communication with clients while placement is pending
• Support clients in staying engaged and motivated during the process
• Assist with problem-solving barriers (transportation, logistics, communication)
• Collaborate closely with clinicians and team members
• Track placement efforts and provide regular updates to the team
• Develop knowledge of treatment programs and admission requirements

What This Role Looks Like Day-to-Day

• You’ll receive a case from a clinician who has completed an assessment
• You’ll take the lead on finding an appropriate placement
• You’ll make calls, coordinate with facilities, and follow up as needed
• You’ll stay in contact with the client and help them navigate the process
• You’ll continue working the case until placement is secured.

Qualifications

• High School Graduate or Equivalency required
• Certified Recovery Peer Advocate (CRPA) Certification required within six (6) months of hire and maintain CRPA certification throughout employment.
• One year of Health or Human Service experience preferred.

• An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her “peer-ness”).

• Must have a valid NYS Driver’s License.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.