Provide peer counseling and advocacy to men, women and children who receive psychiatric services at BronxCare Health System. Contribute to the delivery of high-quality care under the direct supervision of a licensed behavioral health professional.
-Establishes and maintains positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employees.
-Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service.
-Participates in treatment team meetings, case conferences, individual supervision, and discharge planning discussions.
-Develop, with patients, individualized strategies for reducing negative consequences of drug use and not taking medication for mental illness.
-Promotes problem-solving and decision making skill development in relation to maintaining recovery.
-Participates in clinical supervision provided onsite at BronxCare Health System.
-Advocates on behalf of patients as appropriate; encourage and support self-advocacy; conducts post-discharge follow-up calls and outreach as needed.
-Recommends post-discharge supports, including psychosocial clubhouses, peer support services and other community resources that support the recovery process.
-Develops, leads and co-leads groups, i.e. WRAP, community integration, recovery, relapse prevention, socialization, symptom management, etc. utilizing Motivational Interviewing skills.
-Document activities in accordance with guidance and direction from supervisors.
High school or GED required
Completion of Comprehensive Peer Specialist Training. Strong interpersonal skills. Works well in team of interdisciplinary professionals. Willing to accept guidance from supervisor. Comfortable working in fast-paced environment. Strong group facilitation skills
BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx, with 859 beds and more than 4,500 employees. Its two main hospital divisions, comprehensive psychiatric and chemical dependency programs, long-term care facility, and extensive outpatient network of 39 practices are providing the wide range of services needed by the community. BronxCare is now among the largest providers of outpatient services in New York City, with close to 750,000 visits annually. Its ER is among the largest in the nation with 127,000 visits annually.
In 2023, BronxCare received full accreditation from the Joint Commission, the leading accrediting authority for hospitals in the nation. Its medical school affiliation with the Icahn School of Medicine at Mount Sinai and clinical collaboration with the Mount Sinai Health System, as well as 16 accredited residency and fellowship programs, are strong indicators of excellence. BronxCare’s outpatient practices are also certified as a Level Three Patient-Centered Medical Home (the highest designation) by the National Committee for Quality Assurance (NCQA).
As an engine for positive change, BronxCare has infused more than $400 million into the Bronx economy, including a new Pediatric Specialty Center and Ophthalmology Practice, among numerous other capital projects. A new 33-bed Medical-Surgical Unit at the Concourse Hospital Division and 20-bed Adult Psychiatric Unit at the Fulton Hospital Division will increase inpatient capacity to 912 beds, further reinforcing BronxCare’s ability to address the significant needs of the Bronx community.
BronxCare is also modernizing its Inpatient Maternity and Labor and Delivery Units, as well as its Women’s Health Center and Neurology Suite, to improve the patient experience. Additionally, BronxCare’s Dr. Martin Luther King, Jr. Health Center Practice at 174th Street will be opening.
