Goodwill of Southwestern Pennsylvania

Peer Mentorship Program Specialist

Goodwill of Southwestern Pennsylvania  •  $42k/yr  •  Pittsburgh, PA (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.

The Peer Mentor Program Specialist serves as the site lead for the First Step Act/reSTARt Peer Mentoring Program across Goodwill of Southwestern Pennsylvania’s service territory. This position provides leadership, coaching, and oversight to Peer Mentors to ensure high-quality, compliant, and participant-centered service delivery that supports successful reentry and reduces recidivism.
Drawing on lived experience with the criminal justice system, the Peer Mentor Program Specialist builds trust and credibility with participants, provides trauma-informed support, anticipates reentry challenges, and fosters accountability—leading to stronger engagement, stability, and positive reentry outcomes.
This position plays a key role in advancing Goodwill’s mission by supporting justice-involved individuals in achieving employment, stability, and long-term self-sufficiency.
This project is grant funded and expected to end September 2027.

Duties include but are not limited to:

  • Ensure program implementation aligns with organizational standards, grant requirements, and evidence-based reentry practices.
  • Support Peer Mentors in managing complex participant needs and barrier resolution.
  • Collaborate with workforce staff, case managers, and community partners to support seamless service delivery.
  • Monitor Peer Mentor engagement, documentation, and adherence to program standards.
  • Serve as the site lead for the First Step Act/reSTARt Peer Mentoring Program across the Goodwill SWPA territory.
  • Identify service gaps and implement continuous improvement strategies.

External Hiring Range $18.11 up to $21.16/HR

QUALIFICATIONS:

  • High School Diploma AND 5 years of experience required. OR
  • Associates AND 3 years of experience required.

Required Experience:

  • Experience in providing vocational services, workforce training, mentoring, or direct support services.
  • Experience working with justice-involved individuals to reduce recidivism.

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

  • Candidates are expected to provide current clearances (Child Abuse, FBI Fingerprints, and PATCH) prior to first day of employment.
  • Must have a valid driver’s license and reliable transportation
Goodwill of Southwestern Pennsylvania

About Goodwill of Southwestern Pennsylvania

Goodwill of Southwestern Pennsylvania is a human service agency and network of not-for-profit businesses whose mission is to help people overcome barriers to employment and enjoy the dignity and benefits of work and improved quality of life.

With a mission to transform lives, we are a caring, dedicated, and passionate team who are difference makers in the communities we serve. We believe that each team member is vital to the success that happen every day in our programs. In addition to offering opportunities to make a real difference for people in the communities we serve, we provide opportunities to work, grow and learn. We proudly offer competitive compensation and impressive benefits packages for both full-time and part-time positions.

A career at Goodwill means constant growth. You have the opportunity to learn not only from on-the-job experiences, but also through mentorship and career development programs designed to challenge you to reach your potential.

Visit our site now at www.goodwillswpa.org/work-at-goodwill to learn more about how to become a part of our team.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Pittsburgh, PA
Year Founded
1919
Social Media