Wellways Australia

Peer Family Support Worker - Part Time

Wellways Australia  •  $40.62/hr  •  Commonwealth of Australia (Onsite)  •  2 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.
34
AI Success™

Job Description

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with lived experience of mental health and disability and people who identify at LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

  • Support carers/families who are on their journey to recovery following an attempted suicide
  • Part time (4 days per week, 30.4 hours) ongoing role in Mackay, Queensland
  • SCHADS Level 3 ($40.62 per hour + superannuation + salary packaging benefits)

Wellways, recognises the unique contribution that Peers offer in the delivery of support services to improve community health and wellbeing. Peers offer an expertise that cannot be developed through study; it is their experience of supporting a loved one with a mental health issue and/or suicidal crisis or attempt, and their path of recovery, that informs their values, beliefs and expertise in the development of programs that meet the needs of community and their loved ones.

Peer Family Support Worker is focused on support, mutual understanding and psychoeducation on aspects of care that work and can support a loved during a time of crisis.

About your new role
As a Peer Family Support Worker you will be linking participants with other community support services and provide gentle psychoeducational tools and guidance on things that can support an environment of support, understanding and confidence. These courageous conversations can help people to understand how they are feeling and define what is important to in the recovery journey for the family.

The Peer Family Support worker is a peer led, community based position and will consist of carer peer connection in crisis; information and practical resources; peer support groups which can include educational sessions; proactive follow-up; service navigation and advocacy.

What do you need?

  • Lived experience of supporting a loved one experiencing suicidal ideation, crisis and/or suicide attempts
  • Relevant qualifications or commensurate experience in working in a support role for people with mental health conditions
  • Highly developed written and verbal communication skills and the ability to effectively interact with people from a variety of backgrounds
  • Satisfactory Police Records Check
  • Blue Card – Working with Children Check
  • NDIS Worker Screening Check
  • NDIS Workers Orientation Module – Quality Safety and You – free online course
  • Right to Work within Australia

Applicants who are seeking flexible or negotiable hours, prefer to lead conversations or provide advice, are looking for a clinical or counselling role, or feel uncomfortable with boundaries or feedback may not be suited to this position.


What we will offer you…

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program

Please apply by submitting your Resume and Cover Letter outlining your personal lived experience with suicide.

Once you APPLY click here for a copy of the position description

Please contact Rona Graffunder | 0447 527 320 if you require any more information.

Wellways is committed to the safeguarding of children and vulnerable people.  Successful applicants must undergo a comprehensive screening process prior to their commencement.

Part time role, supporting carers/families who are on their journey to recovery following an attempted suicide of a loved one.

Culture

We’re passionate about our work, which is enjoyable, challenging and rewardingAll ofourteams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

26/04/2026

Wellways Australia

About Wellways Australia

Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania.

We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships.

We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government.

Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them.

We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training.

Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline.

Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma.

For information visit wellways.org or contact us on 1300 111 400.

Advice and referral information is also available. Call our Helpline on 1300 111 500.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Melbourne, AU
Year Founded
1978
Social Media