Job Description

University Physicians' Association is seeking qualified applicants for a part-time Pediatric Patient Service Representative (PSR) for Endocrinology for Kids located in Maryville, TN.

Job Type: Part-Time with Benefits

• Alternating schedule: 40 hours per pay period
• Week 1 Wednesday, Thursday, and Friday (8:00am to 4:30pm)
• Week 2 Wednesday and Thursday (8:00am to 4:30pm)

Job Duties Include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

We offer a comprehensive benefits package, including:

• Paid Time Off (PTO), Paid Holidays, Sick Leave
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance, Critical Illness Coverage, & Accidental Insurance
• 401(k) Retirement Plan with Company Match and immediate Vesting
• …and more!

Requirements

• Minimum 6-months to 1-year of previous medical office experience.
• Demonstrated strengths in communication, attention to detail, time management, and organizational skills, all of which are essential for success in this role.