The Pediatric Nurse Case Manager coordinates resources and services in response to individual patient’s needs and fiscal realities, performs utilization review activities and oversees coordination of complex discharge planning for assigned case load. The Nurse Case Manager is an active member of the interdisciplinary team contributing to team goal setting. The Nurse Case manager acts as a consultant to the clinical team, service lines and other departments and participates in program development and quality improvement initiatives.
The Nurse Case Manager provides age-appropriate assessments, interpretation of data, and delivery of interventions. Demonstrates the ability to work with any patient regardless of race, gender, religious affiliation, cultural beliefs, lifestyle, and disease process or treatment plan.
Identify the functions or tasks that employees in the job perform. The essential functions should state the purpose of the work and the results to be accomplished, rather than how the function is performed. Of the tasks listed, what percentage of time is devoted to each? The more time employees spend on a function, the more likely it is that the function is essential. Generally, include those functions that account for 10% or more of the work, i.e., key items that contribute significantly to the achievement of the job. The functions should add up to 100%.
Percent
of time
Essential Function
30
Yes
Oversees and coordinates complex discharge planning needs for assigned patients in collaboration with other interdisciplinary team members, assuring a safe discharge plan is developed and implemented in a timely manner
Reviews prospectively, concurrently and retrospectively all inpatients for appropriateness of admission, level of care and determines appropriate length of stay.
Collaborates with physicians, social workers, support liaisons and other interdisciplinary team members to assess, plan and coordinate patient care needs.
Monitors patient’s length of stay and collaborates with physicians to ensure resource utilization remains within covered benefits and are appropriate in relationship to the patient’s clinical and psychosocial needs.
Considers age specific needs of the patient as appropriate and effectively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds.
20
Yes
Educates patient / families and other healthcare providers regarding utilization management and discharge planning options.
Provides consultation and education to members of the healthcare team, hospital departments, service lines and community agencies and providers.
20
Yes
Performs utilization review using InterQual criteria for assigned service line.
Participates in denial review for assigned service line.
Acts as a liaison between insurance medical director and attending physician for peer to peer reviews in cases of denied coverage.
Provides the requested clinical information to insurance organizations to assure reimbursement.
10
Yes
Participates in quality improvement activities by identifying opportunities for improvement in such areas as clinical outcomes, utilization of resources and concurrent data collection. Participates on clinical process improvement teams within the department, services lines and hospital.
10
Yes
Participates in department program planning including goal setting, program development, systems development and improvement. Participates in departmental work groups, hospital committees and task forces.
10
Yes
Oversees and directs activities delegated and performed by the Support Liaison.
