Job Description

Are you supporting U.S. clients from a BPO or operations role — delivering results every day but still feeling like just another seat in a campaign?

At MyOutDesk, that changes. You won't be rotated between projects or assigned to a queue. You'll work directly with a specific U.S.-based client in the real estate sector, building a professional relationship that's built to last.

Since 2008, we've placed highly-skilled professionals with over 8,500 clients across real estate, healthcare, legal, and finance. Many of our team members have been with the same client for 2, 3, even 5+ years. This isn't a campaign — it's a career.

The Role

We're looking for a detail-oriented Property Management Associate to support U.S. property owners and real estate agents. You'll be the operational link between owners, tenants, and vendors — the person who makes sure nothing falls through the cracks.

What You'll Do

• Serve as the primary point of contact for U.S. homeowners and tenants — professional updates, conflict resolution, and follow-through
• Manage the full maintenance cycle: gather vendor quotes, schedule services, and confirm completion
• Support real estate agents with documentation, lease preparation, and property file compliance
• Track inspections, utility setups, and renewals in tools like Trello or Microsoft Teams until fully resolved
• Build and maintain SOPs for move-in/move-out workflows and recurring processes
• Onboard new tenants and follow up on occupancy and satisfaction

Requirements

• Experience: 3+ years of verifiable professional experience in U.S.-facing operations, customer support, or real estate-related roles.
• Stable work history: no more than 3 employers in the last 3 years.
• English Mastery: Fluency (C1-C2) with a polished executive-ready voice and exceptional business writing skills.
• Technical Agility: Proficiency in Microsoft 365 and project management or ticketing tools; experience with property software is a major plus.
• Ownership Mindset: Ability to work with minimal supervision and handle high-volume workflows without losing precision.
• Education: Bachelor’s degree in Business, Communications, or a related field. (preferred)

Benefits

• Financial Stability: Competitive salary with an employment contract from day one + all legal benefits.
• Health First: Comprehensive private health coverage (EPS included).
• Modern Workspace: A collaborative, high-tech office in the heart of San Isidro’s financial district.
• Training: Ongoing coaching in U.S. business etiquette and AI productivity tools.
• Direct, long-term relationship with your U.S. client — not a campaign, not a queue

Why MyOutDesk and not another BPO?

• Your client knows your name — you're not anonymous here
• Long-term placements, not rotating campaigns
• Employment contract and full benefits from day one
• Direct exposure to the U.S. business ecosystem
• A team that invests in your professional development

Important: Please make sure to upload your resume in English.

Ready to elevate your career within the MOD ecosystem? Apply today to join our team in the heart of San Isidro—Lima's premier business hub!