Job Description

Are you a proactive professional with experience managing U.S.-based properties or field operations? MyOutDesk (MOD) is seeking a Bilingual Real Estate & Property Operations Specialist to join our team to work with our U.S.-based clients.

This is not a basic support role; we are looking for a versatile operator who can navigate the complexities of both Real Estate Transactions and Property Management Whether you are coordinating with title companies, managing tenant relations, or overseeing maintenance workflows, you will be the engine that keeps our client's business moving forward.

Responsibilities

• Maintenance & Repair Coordination: Own the full lifecycle of property repairs—from identifying maintenance needs and gathering competitive vendor quotes to ensuring work is completed, documented, and invoiced.
• Stakeholder Liaison: Serve as a polished, professional representative of the company when communicating with U.S. tenants, homeowners, and vendors to resolve sensitive issues and provide timely updates.
• Operations & Document Flow: Prepare lease agreements, renewals, and work orders for signature; route items for approval and ensure all property files are saved and tracked with 100% accuracy.
• Project Tracking: Monitor and close "open loops" regarding property inspections, utility setups, and renewals in platforms like Trello or Microsoft Teams, following through until 100% completed.
• Systems Documentation: Create and maintain SOPs and training materials for property workflows (e.g., move-in/move-out checklists) using Loom and Microsoft 365 to ensure scalable operations.
• Executive Leverage: Manage high-priority email triage and calendar coordination, specifically related to property walkthroughs, contractor meetings, and executive site visits.

Requirements

• Bilingual Proficiency: Advanced/Fluent English (C1-C2) capable of drafting professional, assertive correspondence with U.S.-based tenants and vendors.
• Mandatory U.S. Exposure: Prior experience directly supporting managers or property owners based in the United States
• Experience: Demonstrated track record of long-term commitment and stability in previous roles. +2 years of experience in property management, field operations coordination, or administrative support.
• Tech Literacy: Strong comfort within the Microsoft 365 environment (Teams, Outlook, SharePoint) and AI tools (ChatGPT, Claude, Gemini).
• Education: Bachelor’s degree in Business, Communications, or a related field. (preferred)

Benefits

• Financial Stability: Competitive salary with an employment contract from day one + all legal benefits.
• Health First: Comprehensive private health coverage (EPS included).
• Modern Workspace: A collaborative, high-tech office in the heart of San Isidro’s financial district.
• Training: Ongoing coaching in U.S. business etiquette and AI productivity tools.
• Professional Growth: Opportunity to specialize in the high-demand U.S. healthcare and insurance sectors.

Important: Please make sure to upload your resume in English.

Ready to elevate your career within the MOD ecosystem? Apply today to join our team in the heart of San Isidro—Lima's premier business hub!