Job Description

Are you a high-level operational professional who excels at managing complex relationships and closing "open loops"? MyOutDesk (MOD) is seeking a Bilingual Property Management Operations Specialist to join our team in San Isidro.

This is not a traditional sales role; it is a position for a "Project Finisher" who serves as the vital link between homeowners, tenants, and real estate agents. You will act as a force multiplier for U.S.-based teams, representing owners, coordinating essential services, and ensuring the seamless lifecycle of every property under your care.

Responsibilities

• Stakeholder Representation: Act as the primary, polished point of contact for U.S. homeowners and tenants, resolving conflicts and providing professional updates.
• Maintenance & Service Coordination: Own the lifecycle of property repairs by gathering vendor quotes, scheduling services, and ensuring 100% completion.
• Agent Support & Closures: Support real estate agents by managing documentation flow, preparing lease agreements for signature, and ensuring all property files are compliant.
• Operational Project Tracking: Monitor inspections, utility setups, and renewals within platforms like Trello or Teams until tasks are fully resolved.
• Systems & SOP Ownership: Create and maintain Standard Operating Procedures (SOPs) for move-in/move-out checklists and other recurring workflows.
• Tenant Relations: Manage the "onboarding" of new tenants and lead follow-ups to ensure high occupancy and satisfaction rates.

Requirements

• Experience: 3+ years of verifiable professional experience in U.S. Real Estate support, Operations, or Property Management.
• Stability: A direct and progressive work history over the last 3 years with no more than 3 different employers
• English Mastery: Fluency (C1-C2) with a polished executive-ready voice and exceptional business writing skills.
• Technical Agility: Proficiency in Microsoft 365 and project management tools; experience with property software (AppFolio, Buildium) is a major plus.
• Ownership Mindset: Ability to work with minimal supervision and handle high-volume workflows without losing precision.
• Education: Bachelor’s degree in Business, Communications, or a related field. (preferred)

Benefits

• Financial Stability: Competitive salary with an employment contract from day one + all legal benefits.
• Health First: Comprehensive private health coverage (EPS included).
• Modern Workspace: A collaborative, high-tech office in the heart of San Isidro’s financial district.
• Training: Ongoing coaching in U.S. business etiquette and AI productivity tools.
• Professional Growth: Opportunity to specialize in the high-demand U.S. healthcare and insurance sectors.

Important: Please make sure to upload your resume in English.

Ready to elevate your career within the MOD ecosystem? Apply today to join our team in the heart of San Isidro—Lima's premier business hub!