Job Description

The Account Manager owns and grows a portfolio of customer accounts, with full accountability for year-over-year sales and gross profit performance. This role drives revenue through proactive selling, pricing execution, and account expansion while serving as the primary point of contact for all commercial activity.

• Own and grow a portfolio of customer accounts, with full accountability for sales and gross profit performance
• Proactively identify and pursue new business opportunities through outbound prospecting and account penetration
• Analyze customer purchasing behavior to uncover growth opportunities and expand product adoption
• Execute pricing strategies, quotes, and programs that align with margin targets and customer value
• Build and maintain strong customer relationships as the primary commercial contact
• Drive consistent outbound engagement (calls, campaigns, and follow-ups) to generate demand and increase share of wallet
• Collaborate with internal teams to ensure effective execution, product availability, and customer satisfaction
• Resolve customer issues with urgency while protecting the commercial interests of the business
• Maintain accurate account activity, pricing, and pipeline visibility
• Undergraduate Degree or equivalent business experience preferred
• Heavy Duty Commercial Vehicle industry experience preferred​

Certifications/Licenses:

• Valid driver’s license with clean driving record.
• Proximity to a major airport.
• Willing and able to travel by plane or car

KNOWLEDGE & EXPERIENCE

• Proven experience in sales, account management, or revenue-driving roles
• Strong business judgment with the ability to manage pricing, margins, and customer profitability
• Effective communication and relationship-building skills with customers and internal teams
• Ability to identify opportunities, prioritize actions, and drive results across multiple accounts

SKILLS & ABILITIES

• Judgment & Decision making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
• Communicating Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning Understanding the implication of new information for both current and future problem-solving and decision-making.
• Time Management Managing one's own time and the time of others.
• Mathematics Ability to solve simple equations; ability to use mathematics to solve problems.
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Coordination Adjusting actions in relation to others’ actions.

WORKING CONDITIONS

The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials.
• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Occasional lifting of moderately heavy objects, such as computers and peripherals.
• Sitting for extended periods of time.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.