Job Description

The GES BackOffice Champ is responsible for supporting operational efficiency, and proper information management. This position involves coordinating administrative activities, communicating with suppliers, implementing processes, analyzing Information and collaborating with various departments to ensure the optimal functioning of daily operations.

The BackOffice Analyst acts as a fundamental support point for the team, contributing to continuous improvement and the achievement of the organization's objectives.

• Information and Documentation Management:

  • Maintain accuracy and update GES specialized services database.

  • Support IT requirements from the specialized services GES operational perspective.

• Supplier Coordination:

  • Support answering FAQs from suppliers about GES operations

  • Coordinate with GES suppliers for the organization, of internal events ensuring compliance with event objectives.

• Headcount Control & Support to HR:

  • Support coordination and solution of all matters related to work during vacations, official holidays, and the year-end shutdown strategy, ensuring business continuity.

• Data Analysis:

  • Transform data into quality, accurate and useful information that impacts business strategy and operations, optimizing processes and improving decision-making.
  • Generate reports and dashboards to clearly communicate findings.
  • Contribute to long-term process optimization, seek to automate analysis tasks for efficiency and consistency, and continuously validate the accuracy of the data used in their analysis.

• IT Asset and Access Management:

  • Support in the coordination and solution of all matters related to:

• Ford systems and computers for GES specialized services (IT computer census, damage management, and theft reporting process, etc)

• Onboarding and termination process for GES specialized services (resource management and documentation)

• Authorize access to the GTBC facilities, ensuring security and compliance with access policies.

• Communication and Events:

  • Support on coordination and solution of all matters related to:

• Official GES internal communication and communication with suppliers, ensuring transparency and efficiency in information transmission.

• Business Innovation Office events, contributing to the promotion of innovation and continuous improvement.

• Technical Skills:

  • Knowledge of administrative and document management processes.

  • Proficiency in Data Visualization tools, including Power BI/Tableau.

  • Familiarity with Python programming concepts and libraries for data analysis (e.g., Pandas, Matplotlib, Plotly).

  • Advanced Excel skills, including Macros and Pivot Tables.

  • Proven ability to perform data cleaning and preparation.

  • Experience working in a Data Analyst role or possessing strong data analysis skills.

  • Nice-to-Have / Preferred:Experience with SQL.

• Interpersonal Skills:

  • Proved oral and written communication skills.

  • Ability to coordinate and collaborate in multidisciplinary teams.

  • Problem-solving and decision-making skills.

  • Customer orientation and ability to respond to supplier needs.

  • Organizational and time management skills.

• Additional Skills:

  • Proactivity and initiative to identify and solve problems.

  • Attention to detail and accuracy in information management.

  • Ability to adapt to changes and flexibility in task execution.

  • Commitment to compliance with company policies and regulations.

  • English Level advanced (adequate to have fluent oral and written communication with native english and non-native english speakers).

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.