Last date to apply:
25 June 2026
Position: Professional Contractor Service Centre (PCSC) Representative (All States)
Sector/Unit: Construction
Reports To: Regional Sales Manager
Location: Various
Unit/Department Description:
Responsible for providing service excellence to our Sales & Service teams and Professional Contractors.
Essential Duties:
· Managing Professional Contractors
o Phone calls & walk in enquires
o Service needs
o Proactive diamond tool & SP&A sales
o Technical support
· Adhere to Branch processes & policies
o Account & Cash transactions
o Stock management
§ Inventory control
· Collection, dispatch and deliveries
· Cycle counts – Weekly & Quarterly
o Service department
§ Approval of repairs, parts ordering, processing and invoicing
Preferred qualifications:
Completed year 12 or trade qualifications
Trade or Customer service experience
Key Competencies and Capabilities:
Excellent phone manner with strong verbal and written communications skills and able to clearly articulate relevant information
· Inventory management
· Demonstrated technical or mechanical aptitude
Well-developed planning and organisation skills
Team focused with experience in a successful and cohesive customer support team and the ability to thrive in a multi-channel matrix organisation
Demonstrated computer skills including MS Office, and the ability to adapt to new systems and software
Strong desire to learn new products and develop new skills
Initiative and proactive attitude to problem solving in a busy workplace
Demonstrated ability to be able to multi-task
Strong customer orientation
Approaches challenging tasks with a ‘can-do’ attitude
Committed to maintaining a safe and healthy workplace consistent with company policy and individual well being
Forklift license
Husqvarna Group is a global leading producer of outdoor power products for forest, park and garden care. Sustainability is integrated into our business. Creating a strong company fit for the future demands the ingenuity and courage of our people, forward-thinking leadership in our organization and the insights of our strategic partners.
Working at our company means being part of our long and proud history. More than 330 years of innovation has shaped the company and contributed to the passion that drives our employees and the company forward. The Group has grown and now includes 12,300 employees in 40 countries and our products are sold in 100 countries under brands such as Husqvarna, Gardena, Flymo, and Orbit Irrigation. The range includes robotic lawnmowers, chainsaws, trimmers, riding lawnmowers and garden irrigation.
With our passion for innovation we continue to shape great experiences!
Do you want to be part of Husqvarna Group and pursue a challenging career in an international environment? Read about our job openings and trainee programs here: husqvarnagroup.com/career
