Job Description
FLSA Non-Exempt
Pay Type Hourly
Salary Grade 5
Reports To: Physician/Pediatric Assistant Director
The role of the PCMH Clinician Lead is to provide support to the practice in the implementation of the Patient Care Medical Home (PCMH) model. The PCMH Clinician Lead sets the tone for how the practice will function as a medical home. The PCMH Clinician Lead is an integral part of the PCMH team.
Essential Job Duties:
1. Assist and guide staff with roles within the PCMH model
2. Promote and develop staff education related to areas of PCMH improvement.
3. Facilitate teamwork between physicians, specialists, clinical teams and patients/parents
4. Facilitate communication among staff related to PCMH activities
5. Responsibilities for Quality Improvement Leadership
6. Collaborates with IT/vendor for EHR Customization
7. Contributes to practise policy and procedure development.
8. Other duties as assigned by supervisor.
Skills:
• Core Values: Teamwork, Respect, Integrity, Accountability & Adaptability
• Excellent organizational skills
• Excellent communication skills
• Excellent time management skills
• Knowledge of computers and EHR
• Knowledge of the practice’s clinical operations
Education & Experience:
• Associate degree required; bachelor’s degree preferred in healthcare administration, public health, nursing, social work, business, or related field.
• Minimum of 2–3 years of experience in healthcare, primary care, pediatrics, ambulatory care, care coordination, quality improvement, or clinical operations.
• Knowledge of PCMH model, NCQA standards, practice workflows, EHR documentation, and quality metric tracking preferred.
License/Registration/Certifications Required: N/A
Required Trainings:
• New Hire Orientation, once at hire
• Risking Connection, once at hire
Performance Competency Template: Professional
Physical Requirements:
• The overall nature of the position is sedentary, requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.
• The constant physical demand of the position is sitting.
• The frequent physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.
• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.
