Job Description

Job Location: Remote North Carolina - North Carolina, NC 28081

Position Type: Full Time

Salary Range: $90,000.00 - $135,000.00We are CREtelligent.

What happens when you combine comprehensive property data sources, predictive analytics, cutting edge commercial real estate technology and a talented team ready to disrupt a multi-trillion-dollar industry? Put simply, you get CREtelligent.

We are innovators.

With a wide range of innovative end-to-end solutions, we are revolutionizing commercial real estate (CRE) due diligence to the financial, commercial real estate, and banking industries. Our PropTech solutions and services enable our clients to improve pull-through rates, collapse transaction cycle time, mitigate risk, and improve their customer’s experience during the commercial loan process.

Who We’re Looking For.

This Property Condition Services Senior Reviewer is responsible for helping to lead the day-to-day operations of the company's Property Condition Assessment (PCA) services. This position will drive internal process refinement, including the development and implementation of contractor monitoring tools, product updates, ensure regulatory compliance, and lead other strategic initiatives to maintain high PCA standards and client satisfaction. This role requires a proactive, self-starting individual, with significant experience who can operate with a high degree of autonomy while collaborating closely with the Managing Director. This position is primarily office based, serving as a full-time senior reviewer of Property Condition Assessment (PCA) reports.

How You’ll Make an Impact

Quality Assurance

• Complete Senior level QA/QC review of assigned PCA reports. Reports are expected to be in ready-to-issue condition once reviewed. The senior reviewer is accountable for the technical merit of reports delivered to clients and for resolving outstanding report issues prior to submittal.
• Maintain a consistent review volume, typically 10 or more reports per week, while meeting deadlines on multiple simultaneous projects.
• Understand and apply company standards for report accuracy, comprehensiveness, appearance and language based on the nature of the property and the contracted level of assessment.
• Collaborate with the Managing Director on adjustments and refinements to company standards. Initiate such discussions as identified, supporting ongoing improvement.
• Assist Client Executives (CEs), Client Success Managers (CSMs) and Project Managers (PMs) in responding to technical questions posed by clients on PCAs.
• Communicate directly with clients as technical support upon request.

Team Participation

• Professionally represent PCA Services in communications and collaborations with other service lines, project coordinators, and company leadership.
• Provide technical direction and coaching to in-house and contract assessors so deliverables are accurate and scope compliant.
• Assume a lead role over future Property Condition Services staff (project managers, etc.) as new positions may be created and filled.

Project Management

• Monitor all in-process PCA projects for the full project duration; from inception through report delivery, coordinating with and making inquiries of in-house personnel and contract assessors as appropriate.
• Regularly advise the Managing Director regarding the overall status of workflow. Immediately report impactful issues (delays, etc.) upon discovery.

Process Improvement and Innovation

• Understand company-wide goals/objectives and the strategic plans of Property Condition Services in response to those goals.
• Collaborate with the Managing Director on best methods for implementing strategic initiatives, regulatory compliance programs, etc., at the process level.
• Implement such initiatives following the agreed-upon methods.
• Provide feedback (personal and from other relevant sources) on the impact, functionality, and efficacy of implemented initiatives.

Qualifications

• Bachelor’s degree in Engineering, Architecture, Construction Management, Business Administration, or a related field.
• Advanced degree (Master’s, MBA, or equivalent) preferred.
• Professional Engineer (PE) license or Registered Architect (RA) registration preferred.
• Minimum of 10 years’ experience in property condition assessment for the commercial real estate industry, including at least 2 years in a senior review capacity.
• Excellent communication and interpersonal skills, including strong technical writing skills and proven attention to detail.
• In-depth knowledge of property condition assessment methodologies and best practices.
• Thorough understanding of ASTM E2018-24 and agency guidelines, including Fannie Mae, Freddie Mac, and HUD scopes, as well as underwriting and debt level scopes for lending purposes.
• Demonstrated understanding of building systems, including site work, structural, building envelope, and mechanical, electrical, and plumbing (MEP) systems.
• Strong analytical and problem-solving abilities.
• Proficiency in project management and quality assurance methodologies.
• Working knowledge of building component cost estimating, including RSMeans based estimating, and the ability to analyze client provided capital budgets, repair histories, and projections and incorporate them into findings and reserve analysis over 5, 10, and 20 year horizons.
• Results-oriented with a focus on operational excellence and client satisfaction.
• Ability to work effectively under pressure and manage multiple projects simultaneously.
• High ethical standards and integrity.
• Adaptability and flexibility in a dynamic work environment.
• Proven track record of managing complex projects and interdisciplinary teams.
• Experience with environmental assessment and/or construction risk management is highly desirable.

Benefits

At CREtelligent, we believe that working hard and working fast doesn't have to come at the expense of a healthy work-life balance. One of the greatest benefits of working at CREtelligent is that you will find yourself surrounded by incredible and intelligent people with a shared mission. On top of it all, we deliver the benefits you'd expect and beyond including:

Health And Wellness

What's important to you and your family is important to us.

We offer comprehensive extended health care coverage, including medical, dental, vision, life insurance, disability insurance, medical transportation plan, critical illness insurance, pet insurance, legal insurance and more.

We offer 401k and Roth Retirement Plans with employer contribution, when we profit you do too!

Wellness, wellness, wellness is a major mantra at CREtelligent. We believe in the importance of supporting you to be the best version of YOU. You are OUR priority.

Flexible Time Off

Take time as you need it. Your position is part of our professional paid time off plan with no tracking and no accruals, very simply put: work hard, play hard. You'll also enjoy 12 recognized paid company holidays.

Fun

Off-site adventures, unique traditions, monthly birthday celebrations, Lunch and Learns, and a relaxed, team-first culture. Show up and be your wonderful self.

Flexibility

Having the ability to adjust your work schedule to meet both the needs of your team and those of your personal life is just as important to us as it is to you. This means most days you'll work an 8 to 5 schedule with your team; however, we understand that you have a family and life where you'll need some flexibility, and you'll have that with us. In short, we hire you as a professional, and we'll treat you like one.

Family

We believe in supporting strong family units from day one. This starts with supporting parents with paid maternity and paternity leave. As the primary caregiver to a newborn, we provide 12 weeks paid leave plus another 4 weeks of part-time paid transition time to support your return. As the supporting caregiver, we provide 6 weeks of paid leave.

Community Outreach Volunteer Time Off

We provide all full-time employees with a half day of paid volunteer time off. Volunteering and supporting our local communities is an important part of our culture.

Communication and Professional Development

To stay connected, we hold monthly all team huddles and quarterly all hands meetings to celebrate milestones, share updates, and welcome new hires. Our managers hold regular employee one-on-one sessions to support your goal achievement and personal development, and frequent opportunities for professional development are provided, be it lunch and learns, webinars, or out-of-office events. We are a growing firm with a national footprint ready to support your career advancement. When you learn and grow, so do we.

CREtelligent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.