Job Description

Builds, repairs, and troubleshoots donated computers and/or peripherals forresale.
o Troubleshoots and diagnoses equipment.
o Performs hands‐on repair, maintenance, and installation for computers and peripherals.
• Assists with inventory management of donated and/or repaired PC's.
o Enters and updates inventory data using Microsoft Office 365 Suite.
o Follows checklists and procedures.
o Prepares timely and reliable inventory reports.
o Communicates with Goodwill stores on inventory needs and track sales.
o Interacts with the DGR leadership team as needed to transport computer equipment to
stores in order to maximize sales.
o Effectively communicates and receives pertinent data from DGR leadership in order to
develop trend analyses in retail sales.
o Maintains daily logs of PC Recycling operations.
o Must be available to work weekdays, evenings and weekends (as the schedule dictates).
o Provides support for work experience participants (Interns and Externs).
o Attends all required staff meetings.
o Complies with all agency policies, procedures, and safety standards throughout all work
areas; maintains same to meet CARF, Department of Labor and other regulatory standards.
o Performs other job-related tasks as assigned

Qualifications

Individual must have knowledge and skills in PC Repair, Troubleshooting, Inventory Control, and effectively
interacting with participants and fellow employees.
• Required to maintain ability to pass a criminal background check.
• Must be able to work within a team environment.
• Must have excellent written, oral and presentation skills.
• Must be able to travel locally as required.
• Must be able to formulate and implement strategies to solve problems.
• Must be able to communicate effectively to individuals of various educational and socioeconomic
backgrounds.
• Must have reliable transportation; maintain a valid driver's license and liability insurance acceptable to
Goodwill's insurance carrier.