Job Description

Who we are?

InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact.

The Role

The People & Culture Operations Coordinator is responsible for the day-to-day administration of InfoTrack's People & Culture systems, data and processes. This role ensures the accuracy of employee records, supports the monthly payroll process, maintains HR reporting and analytics, and helps deliver efficient and compliant P&C operations across InfoTrack and its subsidiaries. Working closely with the Executive Head of People & Culture, Finance and the broader P&C team, you'll play a key role in improving systems, reporting and employee experience.

About you

The successful candidate will be a proactive and organised HR professional with a strong understanding of Australian employment legislation, modern awards, and HR best practice. You thrive in a fast-paced environment, confidently managing competing priorities while maintaining a high level of accuracy and confidentiality. You are adaptable, solutions-focused, and comfortable using HR data and insights to support informed decision-making and continuous improvement.

Key Roles and Responsibilities

• Own and administer our HRIS system (Rippling) across all InfoTrack entities, ensuring data accuracy, integrity and continuous system improvement.
• Coordinate monthly payroll with Finance, managing employee changes including new starters, terminations, promotions and salary updates.
• Act as the first point of contact for employee HRIS and payroll enquiries, providing timely support and resolution.
• Produce and maintain People & Culture reporting, including headcount, turnover, recruitment metrics and BI dashboards.
• Prepare WGEA reporting, remuneration survey submissions, and support salary review and bonus processes with accurate data.
• Provide administrative support to the People & Culture team while contributing to HR projects, process improvements and people initiatives.

Skills, Knowledge and Experience:

• Bachelor’s degree in Human Resources, Psychology, or a related field.
• 2–4 years' experience in an HR Operations, HRIS or People & Culture Coordinator role.
• Experience with Rippling or a similar HRIS/payroll platform highly desirable.
• Intermediate Excel skills, including X-Lookup and pivot tables.
• Strong analytical mindset with high attention to detail and accuracy; experience with Power BI or similar tools highly desirable. Understanding of Australian payroll requirements and employment legislation.
• Proven ability to manage multiple priorities and meet strict deadlines.
• Ability to manage multiple, disparate tasks and projects through to completion.

The Rewards and Culture

What We Offer:

Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.

Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.

Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.

Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more!

At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefore encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.