Job Description

Are you passionate about creating a positive employee experience and supporting a safe, high‑performing workplace?

We’re looking for a proactive and people‑focused P&C Officer to join our Wacol team. In this role, you’ll provide hands-on HR support across the full employee lifecycle, act as a trusted advisor to leaders, and help drive employee engagement and compliance across our operations.

Key Responsibilities

• Maintain accurate HRIS records and process all employee lifecycle transactions, including onboarding, role changes and offboarding
• Generate key HR reports to support workforce insights and operational decision-making
• Coordinate and maintain employee recognition programs
• Respond to employee queries regarding policies, procedures, entitlements, rosters and payroll timelines
• Provide HR updates at operational meetings and support internal/external audits with accurate documentation
• Conduct daily welfare checks and ensure absenteeism data is correctly maintained
• Deliver HR induction sessions and support new employees through the onboarding experience
• Monitor probation, training milestones and complete offboarding activities including exit interviews
• Act as the first point of contact for employee relations issues and conduct confidential investigations
• Prepare investigation documentation and support leaders in implementing outcomes or improvement plans
• Coach supervisors in people management, team dynamics and early conflict resolution

About You

• 2+ years of HR experience, ideally in FMCG, manufacturing or logistics
• Strong understanding of Australian employment law and WHS requirements
• Experience using HRIS systems (SuccessFactors, Kronos desirable)
• Confident communicator with strong interpersonal and conflict‑resolution skills
• Able to analyse HR data to identify trends and recommend improvements
• Highly organised, detail‑oriented and able to work effectively under pressure

Why Work at Primo

• Discounts on health insurance and a range of retail partners
• Exclusive savings at the Hans Factory shop
• Free onsite parking for a smooth start to your day
• Work with a supportive and collaborative HR team
• Opportunities to grow your HR skills in a hands-on operational environment

Ready to take the next step in your HR career? Apply now and join the team at Primo!