Job Description

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The International Rescue Committee, IRC, is a leading humanitarian and development organization working in more than 40 countries and 26 U.S. cities to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future.

The IRC has been operating in South Sudan since 1989 and is registered as an international NGO. IRC currently delivers multi-sectoral programming directly and through partners across seven states and two administrative areas. These include Northern Bahr el Ghazal, covering Aweil East,s Aweil West, and Aweil South counties, Unity State, covering Rubkona, Koch, and Panyijiar counties, Upper Nile State, covering Maban, Renk, Panyikang, Nasir, Ulang, and Panyikang counties, Lakes State, covering Rumbek Centre, Rumbek East, and Yirol West counties, Central Equatoria, covering Juba, Yei, and Kajokeji counties, Eastern Equatoria, covering Kapoeta East, Jonglei, covering Ayod, Twic East, Uror, and Akobo counties, as well as Abyei Administrative Area and Ruweng Administrative Area, including Pariang County and Ajoung Thok and Pamir refugee camps. This section follows the IRC sample JD style and organizational framing.

Job Overview/Summary

The People & Culture Assistant – Benefits and Compensation provides administrative and operational support in the management of employee compensation, benefits, payroll coordination, and HR information systems. The role ensures accurate employee records, timely benefits administration, compliance with organizational policies, and supports initiatives that enhance employee wellbeing and engagement.

Key Responsibilities

Administration Benefits

• Administer employee benefit programs, including medical insurance, life insurance, pension, leave, and other staff welfare initiatives.
• Support employee enrollment, changes, and termination processes in benefit schemes.
• Liaise with insurance providers and benefit vendors to resolve employee queries and claims.
• Maintain accurate and up-to-date benefits records and documentation.
• Educate employees on available benefits and company policies.

Compensation Support

• Assist in the implementation and administration of compensation structures, salary scales, and reward programs.
• Prepare compensation-related reports and maintain salary databases.
• Respond to basic staff queries related to salaries, benefits, and payroll processes.
• Support the administration of employee compensation and benefits programs.
• Assist in preparing and maintaining payroll-related documentation and employee records.
• Ensure employee compensation records are accurate and confidential.
• Assist in preparing employment contracts and compensation adjustment letters.

Payroll Coordination

• Collect and validate payroll-related information such as new hires, employee changes, overtime, deductions, and benefits adjustments.
• Support monthly payroll preparation by collecting, reviewing, and organizing payroll-related documentation.
• Verify employee data, including new hires, contract renewals, salary changes, promotions, transfers, and terminations.
• Support payroll audits by preparing and organizing required documents and records
• Assist in generating employment letters, salary confirmation letters, and other payroll-related documents when required
• Maintain and update employee records in the HRIS or payroll system.
• Coordinate with Finance and Payroll service providers to ensure accurate and timely salary processing.
• Support statutory deductions and payroll compliance requirements.

HR Data and Reporting

• Maintain employee records in HR Information Systems (HRIS).
• Generate regular and ad-hoc reports on benefits, compensation, headcount, and workforce metrics.
• Ensure data accuracy, integrity, and confidentiality.
• Support HR audits and compliance reviews.

Employee Support

• Serve as the first point of contact for employee inquiries related to compensation and benefits.
• Provide guidance on HR policies, procedures, and employee entitlements.
• Assist in employee onboarding and offboarding processes related to benefits and payroll.
• Assist with employee insurance enrollment, updates, and documentation.
• Liaise with insurance providers to ensure accurate employee coverage records.
• Respond to employee inquiries related to recruitment, onboarding, and HR administration

Compliance and Administration

• Ensure compliance with labor laws, tax regulations, and organizational policies.
• Maintain documentation and records in line with data protection and record-retention requirements.
• Support the development, review, and communication of compensation and benefits policies.
• Assist with internal and external audits as required.

Qualifications and Experience

Education

• Bachelor’s degree in human resources management, Business Administration, Finance, Accounting, or a related field.

Experience

• Minimum of 2 years of experience in Human Resources, payroll administration, compensation and benefits, or a related role.
• Experience working with HRIS and payroll systems is desirable.
• Experience in an NGO, INGO, or multicultural work environment is an advantage.

Key Competencies

Technical Competencies

• Knowledge of compensation and benefits administration.
• Understanding of payroll processes and labor legislation.
• Proficiency in Microsoft Office Suite, especially Excel.
• Experience using HRIS and payroll management systems.
• Strong data management and reporting skills.

Behavioral Competencies

• High level of integrity and confidentiality.
• Excellent attention to detail and accuracy.
• Strong organizational and time-management skills.
• Effective communication and interpersonal skills.
• Customer-service orientation and ability to work collaboratively.
• Ability to manage multiple tasks and meet deadlines.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of benefits administration.
• Payroll data submission accuracy.
• Employee satisfaction with compensation and benefits support.
• Compliance with HR policies and legal requirements.
• Timely preparation of HR and compensation reports.
• Accuracy and completeness of employee records.

Standard IRC Compliance Requirements

The employee must at all times carry out their duties in accordance with IRC policies and procedures and in line with IRC values.

This includes full adherence to:

• IRC Code of Conduct / The IRC Way
• Safeguarding Policy
• Protection from Sexual Exploitation and Abuse (PSEA) Policy
• Child Safeguarding requirements
• Anti-Harassment Policy
• Anti-Retaliation Policy
• Fraud Prevention and Fiscal Integrity requirements
• Health, Safety and Security policies and procedures
• Data protection, confidentiality, and information-sharing protocols
• All relevant donor compliance and project accountability requirements

The employee is required to immediately report any concerns, violations, or suspected breaches of these standards through the appropriate internal channels.

Safety and Security Situation

All staff must comply with all IRC South Sudan security policies and procedures.

Standards for Professional Conduct

The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way, Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Protection from Sexual Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Safeguarding Policy

The IRC has a zero-tolerance policy for safeguarding violations by staff, incentive workers, visitors, sub-grantees, suppliers, sub-contractors, and implementing partners. Staff and associates are expected to take all reasonable steps to prevent sexual exploitation, abuse, and harassment of any person linked to IRC programmes. The successful candidate will be subject to a thorough background check and satisfactory references.

Equal Opportunity Employer

IRC is an Equal Opportunity Employer and considers all applicants because of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

The position is strictly for south Sudanese Nationals with all the National documents.

“WOMEN, MINORTITIES AND PEOPLE LIVINING WITH DISABILITIES ARE ENCOURAGED TO APPLY”.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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