Job Description

Ballantynes has been a cornerstone of the Canterbury region for generations — proudly blending heritage with innovation. With stores in Christchurch, Timaru and Invercargill, and over 300 team members across retail, hospitality, buying, customer service, IT, finance, marketing and more, we’re a growing organisation with people at the heart of everything we do.

At Ballantynes, exceptional customer service starts behind the scenes. Our people create the warm, welcoming environment our customers know and love — and this role plays a vital part in making that happen.

About the Role

Reporting to the Head of People & Culture, this role provides high-quality, service-driven administrative support across all P&C processes. You’ll play a key role in ensuring a seamless employee experience, with accurate documentation, strong systems management, and excellent service delivery to our leaders and their teams.

• Employee Lifecycle: Manage onboarding and offboarding, prepare employment documentation, and maintain accurate employee records.
• Systems Administration: Maintain P&C systems, ensuring data accuracy, access management, and user support.
• Recruitment Support: Assist with end-to-end recruitment processes, including adverts, candidate coordination, and system administration.
• Reporting & Compliance: Maintain employee data, support compliance requirements, and assist with audits and remediation activities.
• General & Wellbeing Support: Coordinate wellbeing initiatives and provide administrative support across P&C projects and activities.

Qualifications

What You’ll Bring

• Proven administrative skills with high attention to detail
• Strong Microsoft Office skills, ideally with experience using HR systems
• Excellent organisation and time management
• Experience working in busy environments, with ability to handle high volumes of manual tasks
• A customer-focused, service-oriented approach
• Strong communication skills and a collaborative mindset
• An interest in, or some experience with, People and Culture practices would be an advantage

Additional Information

Why Join Ballantynes?

• Be part of a supportive, collaborative P&C team, with the opportunity for growth and development
• Work in a values-led organisation with a strong community focus and great staff discounts
• Contribute to creating a positive employee experience across the business

If you’re someone who takes pride in delivering high-quality work and enjoys supporting people and processes, we’d love to hear from you.

Applications close 21st of June 2026

Please note, we will be interviewing candidates during the application period so the role may close earlier than the end date.

Applicants must have current eligibility to work in New Zealand.