Southern California Hospitals

PBX Operator - Full Time, Days (Culver City) - 10327

Southern California Hospitals  •  Culver City, CA (Onsite)  •  5 hours ago
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Job Description

Position Summary

The PBX Operator answers and directs all incoming calls, assists with outgoing calls, internals calls, and overhead paging. Monitors alarm panels, performs various alarm testing, calls codes (red, blue, yellow). Maintains and updates internal phone, extension, and pager lists.

Required Qualifications

  • High School Diploma or Equivalent
  • One year of previous PBX experience
  • Must demonstrate excellent customer service skills
  • Must be able to read, write and communicate effectively in English
  • Understanding of basic medical terminology
  • Ability to maintain a work pace appropriate to the workload
  • Ability to multitask

Preferred Qualifications

  • Bilingual skills to communicate effectively with patients and families
  • Previous experience working in a hospital

Physical Requirements

Indicate physical requirements for performing the essential functions of the job by double clicking and selecting 'checked' on the boxes below. These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.

  • Standing - Occasionally
  • Walking - Occasionally
  • Sitting - Constantly
  • Reaching with Hands and Arms - Frequently
  • Climb or Balance - Occasionally
  • Stooping, Kneeling, Crouching, or Crawling - Occasionally
  • Talking - Constantly
  • Hearing - Constantly
  • Seeing - Frequently
  • Performing repetitive motions with arms or hands - Constantly
  • Lifting, carrying, pushing or pulling up to 10 lbs - Frequently
  • Lifting, carrying, pushing or pulling up to 25 lbs - Frequently
  • Lifting, carrying, pushing or pulling up to 50 lbs - None
  • Lifting, carrying, pushing, or pulling greater than 50 lbs - None
  • Driving - None

Essential Job Functions / Major Areas of Responsibility

The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

  • Operates telephone switchboard to relay incoming, outgoing, and inter-office calls in a timely, accurate, and professional manner. Maintains an alphabetical file of patients' names, room number, and telephone extensions to expedite relaying of calls.
  • Pages authorized personnel over the intercom system. Announces close of visiting hours and other notifications.
  • Records all pertinent information regarding the hospital's telephone network system and notifies telephone carrier and supervisor of any issues and/or malfunctions.
  • Pages all codes and emergencies and follows proper procedure as established in Fire and Safety Manual and Disaster Plan. Maintains communications center in the event of a Fire and/or a Disaster.
  • Demonstrates appropriate use of independent judgement and decision making. Demonstrates excellent customer service at all times. Ensures the work area is clean, clutter free, and organized.
Southern California Hospitals

About Southern California Hospitals

Southern California Hospitals are located in some of the hottest destinations, including Hollywood, Culver City and Van Nuys. With a combined bed capacity of over 570 beds, the three-hospital system represents the fourth-largest combined facility in the greater Los Angeles region.

Culver City:

Now at 420 beds, our Culver City facility is a general acute care hospital that utilizes many of the latest medical treatments and technologies. The hospital offers a wide range of inpatient and outpatient acute care services, including an orthopedic center, cardiovascular services, acute rehabilitation, sub-acute care, psychiatric care and chemical dependency programs. Additionally, SCH-CC operates a 24-hour emergency services center, which serves as a paramedic receiving station and is staffed by board-certified emergency physicians and nurse specialists.

Hollywood:

Southern California Hospital at Hollywood provides comprehensive, high-quality medical care. As an acute care facility, we have physicians and specialists on staff for the following: cardiology, pulmonology, internal medicine, psychiatry, orthopedics, hematology, endocrinology, podiatry, cardiothoracic vascular surgery, urology, plastic surgery, and more. Additionally, a 24-hour urgent care doctor is on duty.

Van Nuys:

As an acute inpatient and outpatient behavioral health hospital, our San Fernando Valley Van Nuy's location provides services designed to help a patient’s psychological well-being. These services include round-the-clock nursing care, daily medical management by internists and psychiatrists, as well as daily group therapy led by social service staff and recreation therapy staff. This therapy is to help patients with their social and communication skills.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Culver City , California
Year Founded
Unknown
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