Receives and processes all telephone calls received through the PBX switchboard in a clear and pleasant tone of voice.
HOW YOU WILL CREATE THE EXTRAORDINARY
Direct calls to property departments and assist with information calls.
Page/Radio other departments and guests in the casino.
Give accurate information on events and promotions.
Have extensive knowledge of restaurant and Bingo hours of operation and prices.
Make restaurant reservations
Have a good understanding of all departments to inform and direct guests flawlessly.
Is the key communication area in the event of an emergency for both employees and guests.
Have Knowledge of majority of extensions for transfer calls, without using directory.
Assists hotel, such as stuffing envelopes and distributing items.
Other data entry work for department and the property.
Maintain property extension list.
Maintain Hotel division information sheets.
High school diploma/GED is required.
Must possess a pleasant and easily comprehensible voice and fluently speak, write and understand the English language. Additional language skills are desired.
Must have a cooperative and positive attitude and ability to get along and work as a team with co-workers.
Previous experience in PBX or a reservations environment preferred.
Typing, computer, filing and logging skills required.
Must possess strong organizational skills.
Must present a well-groomed appearance.
Must be able to sit for long periods of time.
Good spelling skills are necessary.
Must possess capability to handle multiple tasks concurrently.
Must be able to continuously maneuver around office, effectively work at a desk and sit for long periods of time.
Must have the manual dexterity to operate a PBX, computer and other necessary office equipment.
Must be able to respond calmly to demands of internal customers and emergencies and work in pressure situations.
Must be able to work independently, be self-motivated and able to handle more than one function at a time.
Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with secondhand smoke
Must be able to work at a fast pace, efficiently.
Must be able to respond to visual, olfactory and aural cues.
Must be able to operate in mentally and physically stressful situations
Must be able to work a flexible schedule including weekends, evenings and holidays
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
